HELP!! Virut.gen

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HELP!! Virut.gen

Post by Sam69 on Mon 13 Jun 2011, 2:14 am

Hey... I'm new here...
My prob:: almost every application is pointed out as a "W32/Virut.gen" by any antivirus I install.
The pop-up comes out every minute & makes it impossible to work. Plss help ASAP!!



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Re: HELP!! Virut.gen

Post by Gabethebabe on Mon 13 Jun 2011, 6:22 pm

Hi there Sam69 and welcome to GeekPolice!!

I am Gabethebabe and I will be helping you with this issue. Before we start some general remarks/rules:
  • Whilst Im helping you, please follow my instructions carefully and do not experiment on your own or accept help from other persons.
  • Feel free to ask questions! Especially if my instructions are not clear. Im here to help, not confuse you.
  • I will try and respond quickly, but please understand I do have a real life (job, wife, 3 kids, kinky hobbies).
  • Stick with me till the end. If your computer starts running better, doesnt mean it is clean yet!


Please download OTL by OldTimer from here and save it to your Desktop.
  • Close all windows and double click OTL.exe.
  • The Extra Registry setting should be Use Safelist
  • Copy and paste the following text into the Custom Scans/Fixes box:

%systemroot%\system32\*.dll /lockedfiles
%systemroot%\system32\*.exe /lockedfiles
%systemroot%\Tasks\*.job /lockedfiles
%systemroot%\system32\drivers\*.sys /lockedfiles
  • Click the Run Scan button and allow it to run.
  • It will produce two logs for you, OTL.txt and Extras.txt. Please post both logs in this thread.
  • You may need multiple posts to get it all.


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