Elements 9 not recognizing scanner

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Elements 9 not recognizing scanner

Post by John Sunier on Fri 10 Jun 2011, 8:00 am

I have 10.6.7, a 21.5" iMac and Epson Perfection 1240U scanner. After one of the many OS updates Elements 6 would no longer allow me to scan thru Elements. Since buying version 9 I've been caught in a squeeze between Epson, Adobe and Apple tech support with no luck whatever in getting the scanner to appear again. (Partly because Epson sent me to Scan Utilities only for PCs, not Macs.) Scanners finally appear in Elements under Import, but the wrong ones. I can't seem to get Epson to direct me to the correct one. Any ideas? I've trashed all Elements files and re-installed twice, to no avail.
Also, is there an easy way to add captions to photos in Elements? I thought v9 had that but just learned it's only a caption WITHIN Elements and can't be used with the photo on the web.

John Sunier


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Operating System : OS 10.6.7 Mac

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