White icons on desktop...can't open...can't download Malwarebytes

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White icons on desktop...can't open...can't download Malwarebytes

Post by SennBL on 24th May 2011, 7:53 am

Yesterday I couldn't open any program files from the start menu; today all of my icons on the desktop were white and don't function...the only things that work are Internet Explorer and aol...but, I cannot download or open any files. Any ideas? Thanks in advance for any help you can give me!

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Re: White icons on desktop...can't open...can't download Malwarebytes

Post by Sir $wat on 24th May 2011, 7:22 pm

Try a system restore from command prompt.

Look at how to do it:

http://support.microsoft.com/kb/304449



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Re: White icons on desktop...can't open...can't download Malwarebytes

Post by SennBL on 24th May 2011, 8:10 pm

@Sir $wat wrote:Try a system restore from command prompt.

Look at how to do it:

http://support.microsoft.com/kb/304449

Thanks so much for your time and interest!!! I did what I was told, however, after entering the above, I got the following: ...not recognized as an internal or external operable program or batch file....oh no!!!

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