MS REMOVAL TOOL INFECTION

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Re: MS REMOVAL TOOL INFECTION

Post by roseytaos on Sat Jun 04, 2011 9:22 pm

Good news - that worked and I am now connected to the internet. I'm still not writing from the previously infected machine bc I want to know if there's anything I should do (ie check firewall, protection, anti virus software) before going online? I used to use microsoft security essentials and spybot s&d. The machine did just install some automatic microsoft updates--but it is still saying that the Intel PROSet software is unable to detect a supported wireless adapter. I'm sure I can get everything I need from that dell page. For now though, I am happy to be connected to the internet!
R

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Re: MS REMOVAL TOOL INFECTION

Post by Crush on Sat Jun 04, 2011 10:26 pm

If you can get the drivers issue sorted you'll be well on your way. For now, just use it to get to the Dell site and we'll sort out a protection schema later

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Re: MS REMOVAL TOOL INFECTION

Post by roseytaos on Sun Jun 05, 2011 1:58 am

ok. Btw - Windows Updater has found 74 updates. Do I want to install them all?

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Re: MS REMOVAL TOOL INFECTION

Post by Crush on Sun Jun 05, 2011 2:04 am

Not yet. We'll do that later Smile

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Re: MS REMOVAL TOOL INFECTION

Post by roseytaos on Sun Jun 05, 2011 2:26 am

Just dowloaded this quickset application-- and to finish installing it sent me to download this microsoft netframeworking thing. But then to finish installing that it's telling me to install the 32 bit windows imaging component and then run setup. Should I do all this? The Quickset Application is categorized as optional. If yes, I assume we are the _deu.exe?

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Re: MS REMOVAL TOOL INFECTION

Post by Crush on Sun Jun 05, 2011 4:53 am

You can skip over that for now. It sounds like it hinges on some Windows Updates we haven't gotten around to installing.

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Re: MS REMOVAL TOOL INFECTION

Post by roseytaos on Sun Jun 05, 2011 4:40 pm

Hi Crush -- okay I've downloaded everything that will take from the dell support page. Interesting issue -- i'm still getting a "driver is not installed" icon on the bottom of the screen. When I click it, I'm instructed to check the device manager for the Network Adapters, then repair the Intel PROSet/Wireless item. Thing is, I've got 3 things listed under Network Adapters -- 1394 Net Adapter, Broadcom 440x 10/100 Integrated Controller, and Dell Wireless 1395 WLan mini card, which I believe is the one that got me to connect. So maybe I don't need this Intel Proset adapter? If not, how can I get it to bug off and not bother me with the "driver missing" messages?
R


Last edited by roseytaos on Mon Jun 06, 2011 7:43 pm; edited 1 time in total

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Re: MS REMOVAL TOOL INFECTION

Post by Crush on Sun Jun 05, 2011 5:39 pm

Ok. Hope they all go well

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Re: MS REMOVAL TOOL INFECTION

Post by roseytaos on Mon Jun 06, 2011 8:32 pm

Hi Crush -- okay I've downloaded everything that will take from the dell support page. Interesting issue -- i'm still getting a "driver is not installed" icon on the bottom of the screen. When I click it, I'm instructed to check the device manager for the Network Adapters, then repair the Intel PROSet/Wireless item. Thing is, I've got 3 things listed under Network Adapters -- 1394 Net Adapter, Broadcom 440x 10/100 Integrated Controller, and Dell Wireless 1395 WLan mini card, which I believe is the one that got me to connect. So maybe I don't need this Intel Proset adapter? If not, how can I get it to bug off and not bother me with the "driver missing" messages?

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Re: MS REMOVAL TOOL INFECTION

Post by Crush on Mon Jun 06, 2011 10:09 pm



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Re: MS REMOVAL TOOL INFECTION

Post by roseytaos on Tue Jun 07, 2011 2:23 am

Now writing from restored machine. Deleted Intel software. Don't seem to miss it. What next?

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Re: MS REMOVAL TOOL INFECTION

Post by Crush on Tue Jun 07, 2011 2:26 am

Are all drivers up to date? Are there any yellow !'s in Device Manager? (accessed via Start>Run devmgmt.msc Enter)

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Re: MS REMOVAL TOOL INFECTION

Post by roseytaos on Tue Jun 07, 2011 4:00 am

Expanded everything in device manager--no yellow.

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Re: MS REMOVAL TOOL INFECTION

Post by Crush on Tue Jun 07, 2011 5:06 pm

Fantastic. Let's follow up with installing those updates

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Re: MS REMOVAL TOOL INFECTION

Post by roseytaos on Wed Jun 08, 2011 2:58 pm

Updates installed. Can I install some basic stuff like adobe flash player?

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Re: MS REMOVAL TOOL INFECTION

Post by Crush on Thu Jun 09, 2011 1:00 am

Absolutely

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Re: MS REMOVAL TOOL INFECTION

Post by roseytaos on Thu Jun 09, 2011 4:24 pm

Ok Crush -- so far so good. What are my next steps?

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Re: MS REMOVAL TOOL INFECTION

Post by Crush on Thu Jun 09, 2011 5:55 pm

All updates installed? Nice!

Is there an antivirus and protection schema on the machine?

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Re: MS REMOVAL TOOL INFECTION

Post by roseytaos on Thu Jun 09, 2011 5:58 pm

Security Essentials shows a firewall on, but no antivirus protection.

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Re: MS REMOVAL TOOL INFECTION

Post by Crush on Thu Jun 09, 2011 10:17 pm

Hi,

Then we need to get one installed. I would recommend Avast free

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Re: MS REMOVAL TOOL INFECTION

Post by roseytaos on Fri Jun 10, 2011 3:15 pm

okay - Avast installed.

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Re: MS REMOVAL TOOL INFECTION

Post by Crush on Fri Jun 10, 2011 8:17 pm

Next comes the other programs. Again, up to you what you install but, I would recommend:

Malwarebytes Anti-Malware
Spywareblaster for passive protection
SpywareGuard for the same purpose

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Re: MS REMOVAL TOOL INFECTION

Post by roseytaos on Sat Jun 11, 2011 2:11 pm

I've installed those three suggestions. For Spywareblaster I had to choose between cookie protection and something else beginning with an a --- I chose the first one which wasn't the cookie one. The machine is working great. Anything else I need to do at this point?

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Re: MS REMOVAL TOOL INFECTION

Post by Crush on Sat Jun 11, 2011 5:44 pm

Hi,

You'll need to configure Spywareblaster

See here:
[You must be registered and logged in to see this link.]

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Re: MS REMOVAL TOOL INFECTION

Post by roseytaos on Sat Jun 11, 2011 8:59 pm

ok. I enabled all protection. Hey - quick question. How do I set things up so that when I download something, it always asks me where I want it to be saved?

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Re: MS REMOVAL TOOL INFECTION

Post by Crush on Sat Jun 11, 2011 10:46 pm

In which browser?

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Re: MS REMOVAL TOOL INFECTION

Post by roseytaos on Sun Jun 12, 2011 12:45 am

Firefox

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Re: MS REMOVAL TOOL INFECTION

Post by Crush on Sun Jun 12, 2011 4:30 pm

Tools>Options General Tab

Under Downloads make sure the radio button Always ask me where to save files is selected

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Re: MS REMOVAL TOOL INFECTION

Post by roseytaos on Mon Jun 13, 2011 9:31 pm

Cool. Am I pretty much on my way now? Anything else from your end that I should be doing?

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Re: MS REMOVAL TOOL INFECTION

Post by Crush on Mon Jun 13, 2011 11:27 pm

Everything is looking great. Do you have questions?

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Re: MS REMOVAL TOOL INFECTION

Post by roseytaos on Thu Jun 16, 2011 1:07 pm

Nope. I think I'm on wheels. Thanks so much for your help. :smile2:

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Re: MS REMOVAL TOOL INFECTION

Post by Crush on Thu Jun 16, 2011 5:23 pm

No problem. I was glad to help

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