Desktop icons and taskbar along bottom missing?

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Desktop icons and taskbar along bottom missing?

Post by damo on Tue 10 May 2011, 5:47 am

I have recently had a ms removal fake virus thing, which with your help I have got rid off. I then couldnt, no matter how hard i tried, restore MSE that i had previously. I decided to go out and purchase some new off the shelf protection "bullguard 9.0". I loaded it all succesfully and ran all the test for virus's etc etc. It found 6 infected files which were quaratined, i then deleted them from there. (hope this was ok)??
Then the first time i rebooted the laptop the desktop icons and toolbar along the bottom of the screen are gone. I can access them via ctrl alt delete task manager.
but i have to use a cable to connect to the internet as wireless doesnt work??

How can i get the icons back as before and taskbar along the bottom??

even in safe mode the same happens they are not displayed on the desktop, they are in a box that opens up separately in the screen.

I am running windows XP, on a DELL inspiron 6400 laptop.

Please help anyone !!!!!


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Re: Desktop icons and taskbar along bottom missing?

Post by Belahzur on Tue 10 May 2011, 6:39 am

Open the Task Manager via ctrl/alt/del. Go to the "Applications" tab, and press "New Task..."

In the open field, type in explorer.exe and hit the OK button.

Does your Desktop load now?


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Re: Desktop icons and taskbar along bottom missing?

Post by damo on Tue 10 May 2011, 7:20 am

Belahzur wrote:Open the Task Manager via ctrl/alt/del. Go to the "Applications" tab, and press "New Task..."

In the open field, type in explorer.exe and hit the OK button.

Does your Desktop load now?

when i type it in and OK, it says it can't find the file, however when I look in task manager new task,

C:\WINDOWS\explorer.exe.exe this opens up my documents in its own screen, where I can access desktop, but its in its own box and not on the main screen and toolbar is obviously still missing.

I have tried the registry thing before with no joy, but any help you think will be greatly recieved.

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Re: Desktop icons and taskbar along bottom missing?

Post by Belahzur on Wed 11 May 2011, 1:44 am

Hmm, your explorer may be missing or damaged then.

We are going to be using a Windows Recovery Environment to help disinfect the system so it may boot again.

Download the OTLPE Standard REATOGO Windows Recovery Environment.

  • Place a blank CD-R disc in to your CD burning drive.
  • Download OTLPEStd.exe and double-click on it to burn to a CD using ISO Burner.
  • Reboot your system using the boot CD you just created.

    Note : If you do not know how to set your computer to boot from CD follow the steps here
  • Your system should now display a REATOGO-X-PE desktop.
  • Double-click on the OTLPE icon.
  • When asked "Do you wish to load the remote registry", select Yes
  • When asked "Do you wish to load remote user profile(s) for scanning", select Yes
  • Ensure the box "Automatically Load All Remaining Users" is checked and press OK
  • OTL should now start. Change the following settings

  • Change Drivers to Non-Microsoft
  • Press Run Scan to start the scan.
  • When finished, the file will be saved in drive C:\_OTL\MovedFiles
  • Copy this file to your USB drive if you do not have internet connection on this system
  • Please post the contents of the OTL.txt file in your reply.


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Re: Desktop icons and taskbar along bottom missing?

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