Had "Essential Cleaner", Now 2 Other Trojans, Still Need Help

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Had "Essential Cleaner", Now 2 Other Trojans, Still Need Help

Post by jwburns86 on Mon 09 May 2011, 3:40 pm

I posted two days ago about being stuck with "Essential Cleaner". I ran the OTL scan and then the OTL fix recommended by your site, but haven't received any further instructions. My computer was having trouble booting up after all that, so I wasted hours on the phone and having a new account created (remotely) by Microsoft Customer Service people, who assured me that a new account would prevent viruses, and yet the same two (new?) viruses (including Alureon, or however it's spelled, and Gen. something) from yesterday immediately popped up. I can't seem to remove them, and I'd love some help. Thanks to Microsoft, all of my settings are lost, as well as some files and programs.

Current problem: (from AVG)


"Object name";"C:\WINDOWS\system32\svchost.exe (1180):\memory_001a0000"
"Detection name";"Trojan horse Agent_r.XJ"
"Object type";"file"
"SDK Type";"Core"
"Result";"Object is inaccessible."
"Action history";""


"Object name";"C:\WINDOWS\explorer.exe (1108):\memory_001a0000"
"Detection name";"Trojan horse Agent_r.XJ"
"Object type";"file"
"SDK Type";"Core"
"Result";"Object is inaccessible."
"Action history";""

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Re: Had "Essential Cleaner", Now 2 Other Trojans, Still Need Help

Post by Belahzur on Tue 10 May 2011, 6:36 am

Please post the OTL and aswMBR scan logs.


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