Cannot remove MS Removal Tool

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Cannot remove MS Removal Tool

Post by laysthepipe on 2nd May 2011, 6:00 pm

The Mbytes just didn't find it, in safe mode, or even while running the msremovaltool while scanning not in safe mode.

Is there an alternate download to remove this?

I'm using windows 7.


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Re: Cannot remove MS Removal Tool

Post by Kenny94 on 2nd May 2011, 11:31 pm

Hi laysthepipe and Welcome to GeekPolice!

We need to look at some information about what is going on in your computer:

Please perform the following scan:

  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool.
  • When done, DDS will open two (2) logs
    1. DDS.txt
    2. Attach.txt
  • Save both reports to your desktop.
  • The instructions here ask you to attach the Attach.txt.

  • Instead of attaching, please copy/past both logs into your Thread

  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run.
After downloading the tool, disconnect from the internet and disable all antivirus protection.
Run the scan, enable your A/V and reconnect to the internet.
Information on A/V control [You must be registered and logged in to see this link.]Then post your DDS (DDS.txt and Attach.txt

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