Trojan horse Agent_r.XJ removal help

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Trojan horse Agent_r.XJ removal help

Post by VikhrMalyutka on Tue 19 Apr 2011, 10:37 am

I have AVG 10 (Free Edition) and every time I scan for viruses, the results show that I have Trojan horse Agent_r.XJ viruses on my computer but AVG never deletes them or quarantines them. I try scanning again, the same thing happens over and over. I tried to download TDDSkiller but the Trojan virus ruined that installer because every time I try to install it, an error message saying "TDDSkiller has encountered an error and needs to close" before it can be installed. So I tried to install ComboFix to solve that problem. But it wants me to uninstall AVG 10, my only properly working Anti-Virus software. How do I properly get rid of the 16 Trojan horse Agent_r.XJ hiding somewhere in my computer?

Here is a logfile from HijackThis;

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 00:36:47, on 19/04/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\PROGRA~1\AVG\AVG10\avgchsvx.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\ASUS\AsSysCtrlService\1.00.02\AsSysCtrlService.exe
C:\Program Files\AVG\AVG10\avgwdsvc.exe
C:\Program Files\Avira\AntiVir Desktop\avshadow.exe
C:\Program Files\DeviceVM\Browser Configuration Utility\BCUService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\ASUS.SYS\config\DVMExportService.exe
C:\Program Files\ESET\ESET Smart Security\ekrn.exe
C:\Program Files\AVG\AVG10\avgnsx.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
C:\Program Files\Common Files\PC Tools\sMonitor\StartManSvc.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\AVG\AVG10\avgrsx.exe
C:\Program Files\AVG\AVG10\avgcsrvx.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\ASUS\Six Engine\SixEngine.exe
C:\Program Files\ASUS\TurboV\TurboV.exe
C:\Program Files\ASUS\Turbo Key\TurboKey.exe
C:\Program Files\DeviceVM\Browser Configuration Utility\BCU.exe
C:\Program Files\AVG\AVG10\avgtray.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\Razer\DeathAdder\razerhid.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\ESET\ESET Smart Security\egui.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
C:\Program Files\Razer\DeathAdder\razertra.exe
C:\Program Files\Razer\DeathAdder\razerofa.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Windows Live\Contacts\wlcomm.exe
C:\WINDOWS\system32\PnkBstrB.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\AVG\AVG10\avgui.exe
C:\Program Files\AVG\AVG10\avgscanx.exe
C:\Program Files\AVG\AVG10\avgcsrvx.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = [You must be registered and logged in to see this link.]
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Microsoft
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: SearchHook Class - {BC86E1AB-EDA5-4059-938F-CE307B0C6F0A} - C:\Program Files\DeviceVM\Browser Configuration Utility\AddressBarSearch.dll
R3 - URLSearchHook: (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: ContributeBHO Class - {074C1DC5-9320-4A9A-947D-C042949C6216} - C:\Program Files\Adobe\/Adobe Contribute CS3/contributeieplugin.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG10\avgssie.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: link filter bho - {E33CF602-D945-461A-83F0-819F76A199F8} - (no file)
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O3 - Toolbar: Contribute Toolbar - {517BDDE4-E3A7-4570-B21E-2B52B6139FC7} - C:\Program Files\Adobe\/Adobe Contribute CS3/contributeieplugin.dll
O4 - HKLM\..\Run: [Six Engine] "C:\Program Files\ASUS\Six Engine\SixEngine.exe" -b
O4 - HKLM\..\Run: [TurboV] "C:\Program Files\ASUS\TurboV\TurboV.exe" -b
O4 - HKLM\..\Run: [Turbo Key] "C:\Program Files\ASUS\Turbo Key\TurboKey.exe"
O4 - HKLM\..\Run: [BCU] "C:\Program Files\DeviceVM\Browser Configuration Utility\BCU.exe"
O4 - HKLM\..\Run: [AVG_TRAY] C:\Program Files\AVG\AVG10\avgtray.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
O4 - HKLM\..\Run: [DeathAdder] C:\Program Files\Razer\DeathAdder\razerhid.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [egui] "C:\Program Files\ESET\ESET Smart Security\egui.exe" /hide /waitservice
O4 - HKLM\..\Run: [Mqovoruzifu] rundll32.exe "C:\WINDOWS\obunakam.dll",Startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Lyevuwibiqore] rundll32.exe "C:\WINDOWS\eromsel2.dll",Startup
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O8 - Extra context menu item: E&xport to Microsoft Excel - [You must be registered and logged in to see this link.]
O8 - Extra context menu item: Easy-WebPrint Add To Print List - [You must be registered and logged in to see this link.] Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - [You must be registered and logged in to see this link.] Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - [You must be registered and logged in to see this link.] Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - [You must be registered and logged in to see this link.] Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {140E4DF8-9E14-4A34-9577-C77561ED7883} - [You must be registered and logged in to see this link.]
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - [You must be registered and logged in to see this link.]
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG10\avgpp.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Adobe Version Cue CS3 - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\Adobe Version Cue CS3\Server\bin\VersionCueCS3.exe
O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: ASP.NET State Service (aspnet_state) - Unknown owner - C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe (file missing)
O23 - Service: ASUS System Control Service (AsSysCtrlService) - ASUSTeK Computer Inc. - C:\Program Files\ASUS\AsSysCtrlService\1.00.02\AsSysCtrlService.exe
O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG10\avgwdsvc.exe
O23 - Service: Browser Configuration Utility Service (BCUService) - DeviceVM, Inc. - C:\Program Files\DeviceVM\Browser Configuration Utility\BCUService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: DeviceVM Meta Data Export Service (DvmMDES) - DeviceVM, Inc. - C:\ASUS.SYS\config\DVMExportService.exe
O23 - Service: ESET HTTP Server (EhttpSrv) - ESET - C:\Program Files\ESET\ESET Smart Security\EHttpSrv.exe
O23 - Service: ESET Service (ekrn) - ESET - C:\Program Files\ESET\ESET Smart Security\ekrn.exe
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Futuremark SystemInfo Service - Futuremark Corporation - C:\Program Files\Common Files\Futuremark Shared\Futuremark SystemInfo\FMSISvc.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Intel(R) Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PC Tools Startup and Shutdown Monitor service (PCToolsSSDMonitorSvc) - Unknown owner - C:\Program Files\Common Files\PC Tools\sMonitor\StartManSvc.exe
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
O23 - Service: PnkBstrB - Unknown owner - C:\WINDOWS\system32\PnkBstrB.exe
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files\Common Files\Steam\SteamService.exe
O23 - Service: Intel(R) Management & Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
O23 - Service: Windows Presentation Foundation Font Cache 4.0.0.0 (WPFFontCache_v0400) - Unknown owner - C:\WINDOWS\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe (file missing)

--
End of file - 12444 bytes

Thank you for reading this.

VikhrMalyutka

Newbie Surfer
Newbie Surfer

Posts : 30
Joined : 2011-04-19
Operating System : Windows XP SP3 Professional

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Re: Trojan horse Agent_r.XJ removal help

Post by Belahzur on Wed 20 Apr 2011, 7:07 am

Hello.

Download OTL by OldTimer to your Desktop.

  • Close all windows and double click OTL.exe
  • Click Run Scan and let the program run uninterrupted
  • It will produce two logs for you, one will pop up - OTL.txt, the other will be saved on your Desktop - Extras.txt. Post both logs in this thread.
  • You may need to use two posts to get it all.


@RealBelahzur - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


Belahzur

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Manager | Tech Officer

Posts : 34917
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