Anti Spyware XP

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Re: Anti Spyware XP

Post by TheBlackScepter on 30th April 2011, 12:17 am

thank you..

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Re: Anti Spyware XP

Post by Belahzur on 2nd May 2011, 4:54 pm

Hello.
Give this a try.

Click Start > Run and copy/paste the following bolded text into the Run box and click OK:

services.msc

Look for "Automatic Updates" in the list, look at it's status, what does it say?


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Re: Anti Spyware XP

Post by TheBlackScepter on 2nd May 2011, 7:05 pm

automatic updates says "started". Earlier today the system was restored to april 1 and that started up the automatic updates. ( we knew exactly what date the virus attacked and from what website.) But we are still having issues with the disc drive not working or better said, not reading discs.

(I apologize for the bump situation. Apparently, according to Kenny94, I violated the policy...unknowingly. I guess I am unsure of the proper way to get the thread noticed after 2 days of no response. I will try to refine that better for future reference)

Again, in case I have not said before, thank you. I don't mean to seem impatient, it just seems odd that for the most part everything was working fine with the exception of the automatic updates and now with the disc drive not reading discs. ( I know that the virus caused the disc drive situation because it was working perfect before....is it possible for a virus to disable a disc drive?)

I am keeping the malware updated and running the quick scan each day as well as keeping the avast updated.

I await your next instructions

thanks



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Re: Anti Spyware XP

Post by Belahzur on 3rd May 2011, 2:27 pm

Okay then, everything should be good now. How is the machine running?


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Re: Anti Spyware XP

Post by TheBlackScepter on 3rd May 2011, 3:35 pm

The disc drive still does not operate....the virus stopped the disc drive from being recognized...so not every thing is up and running. I went into device manager and I tried to update the cd driver but it said it did not need to be updated. But when I put a math disc to use, it asked for a cd to be put in the driver, even thou it is already in the driver...it just doesnt recognize it. I don't know what to do about that....I have been scouring the internet and as Iunderstand it, it is possible for a virus to do this....but I have not found a solution as of yet....

any ideas?

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Re: Anti Spyware XP

Post by Belahzur on 3rd May 2011, 5:48 pm

Looking into it.


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Re: Anti Spyware XP

Post by TheBlackScepter on 3rd May 2011, 6:01 pm

I did it! I did it! I looked in the device manager and saw a yellow ! mark. I unistalled it and reinstalled it and it works! WOOHOO!

At this point is there any thing else I should do to consider this computer 'solved'?

As a reminder, we have avast free, cookienator, secunia, malwarebytes, and SUPERantispyware.....

thank you for your constant effort, even though I was not the easiest one to work with.


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Re: Anti Spyware XP

Post by Belahzur on 4th May 2011, 2:33 pm

Nope, you should be good to go. Smile


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