MS Removal tool

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MS Removal tool

Post by charla2121 on Thu Apr 14, 2011 6:44 pm

yesterday while doing some research on my computer the MS Removal Tool popped up and told me my computer is infected. i ran a Norton virus scan and fixed all the problems that it found, but this MS Removal Tool still pops up and it keeps shutting down my computer and not allowing me to open certain things. PLEASE HELP. I'm about ready to pull my hair out!

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Re: MS Removal tool

Post by houndmom on Thu Apr 14, 2011 6:59 pm

Welcome! Glad to have you here. Hooray!

One of the awesome techs will help you as soon as they can!


Last edited by DragonMaster Jay on Fri Apr 15, 2011 10:06 am; edited 1 time in total (Reason for editing : Helped them in this topic.)


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Re: MS Removal tool

Post by Dr Jay on Fri Apr 15, 2011 10:07 am

Hello charla2121

Please visit this webpage for a tutorial on downloading and running ComboFix:

[You must be registered and logged in to see this link.]

See the area: Using ComboFix, and when done, post the log back here.


Dr. Jay (DJ)


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