Laptop rebooting with blue screen errors

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Laptop rebooting with blue screen errors

Post by Kawaii on Fri 15 Apr 2011, 4:08 am

Hello just wondering if anyone could help me?

I have been getting blue screen errors that say driver_irql_not_less_or_equal. It started a couple of weeks ago but now its becoming more frequent, mostly 5-8 times a day and my laptop always reboots itself after the error. It now crashes whenever I try to watch videos online. I'm running windows vista on a dell inspiron 1525.

Here's a link to my minidump files http://www.mediafire.com/?vhnejw6dnhz04rz

Many thanks.

Kawaii

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Re: Laptop rebooting with blue screen errors

Post by Kawaii on Sat 16 Apr 2011, 2:35 am

I'm now getting a blue screen error which says page_fault_in_nonpaged_area

Here's the latest minidump http://www.mediafire.com/?24xo415mua8va5r

Does anyone know what might be wrong with my laptop?

Kawaii

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Re: Laptop rebooting with blue screen errors

Post by Capt.Jack Sparrow on Sat 16 Apr 2011, 8:35 am

Hi there! Welcome to GP!

Seems like the dump files pointing to Avast. I would recommend to uninstall Avast and run the Removal Tool and clean up the left over files Avast Removal Tool then

Go to Start | Under search type in CMD and Right click on Run as administrator. Then type in SFC /SCANNOW

If that didn't work then

Run Hardware Diagnostic : Follow this article http://captaindbg.com/hardware-diagnostic/

Code:
DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 00000000, memory referenced
Arg2: 00000002, IRQL
Arg3: 00000000, value 0 = read operation, 1 = write operation
Arg4: 8d5144f6, address which referenced memory

Debugging Details:
------------------


READ_ADDRESS: GetPointerFromAddress: unable to read from 82747868
Unable to read MiSystemVaType memory at 82727420
 00000000

CURRENT_IRQL:  2

FAULTING_IP:
afd!AfdCompleteIrpListEx+14
8d5144f6 8b08            mov    ecx,dword ptr [eax]

CUSTOMER_CRASH_COUNT:  5

DEFAULT_BUCKET_ID:  COMMON_SYSTEM_FAULT

BUGCHECK_STR:  0xD1

PROCESS_NAME:  iexplore.exe

TRAP_FRAME:  b793a91c -- (.trap 0xffffffffb793a91c)
ErrCode = 00000000
eax=00000000 ebx=c000013b ecx=85c79cfc edx=00000000 esi=85c79ce0 edi=a9d0c9f8
eip=8d5144f6 esp=b793a990 ebp=b793a99c iopl=0        nv up ei pl nz ac po cy
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000            efl=00010213
afd!AfdCompleteIrpListEx+0x14:
8d5144f6 8b08            mov    ecx,dword ptr [eax]  ds:0023:00000000=????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from 8d5144f6 to 8265dfd9

STACK_TEXT: 
b793a91c 8d5144f6 badb0d00 00000000 b793a94c nt!KiTrap0E+0x2e1
b793a99c 8d533820 a9d0c9f8 85c79ce0 c000013b afd!AfdCompleteIrpListEx+0x14
b793a9c8 8d538705 a9d0c9f8 85c79ce0 c000013b afd!AfdCompleteIrpList+0x2b
b793aa44 8d538d1b 00d0c9b0 3ac1ece1 8518a690 afd!AfdBeginAbort+0x1ec
b793aadc 8d5260b1 8518a690 0001202b a9d0c9b0 afd!AfdPartialDisconnect+0x34a
b793ac58 82856fdc 8518a601 00000001 0457f4fc afd!AfdFastIoDeviceControl+0xac
b793ad00 828584a2 87152418 00000394 00000000 nt!IopXxxControlFile+0x2cf
b793ad34 8265ac7a 00000aac 00000394 00000000 nt!NtDeviceIoControlFile+0x2a
b793ad34 77445ca4 00000aac 00000394 00000000 nt!KiFastCallEntry+0x12a
WARNING: Frame IP not in any known module. Following frames may be wrong.
0457f548 00000000 00000000 00000000 00000000 0x77445ca4


STACK_COMMAND:  kb

FOLLOWUP_IP:
afd!AfdCompleteIrpListEx+14
8d5144f6 8b08            mov    ecx,dword ptr [eax]

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  afd!AfdCompleteIrpListEx+14

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: afd

IMAGE_NAME:  afd.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  49e020c5

FAILURE_BUCKET_ID:  0xD1_afd!AfdCompleteIrpListEx+14

BUCKET_ID:  0xD1_afd!AfdCompleteIrpListEx+14

Followup: MachineOwner
---------



Regards,
Captain MVP
Tech Advisor - GP




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Re: Laptop rebooting with blue screen errors

Post by Kawaii on Sun 24 Apr 2011, 10:14 am

I uninstalled Avast a few days ago and haven't had a blue screen error since then. I have downloaded AVG instead and all seems well. Thanks for your help.

Kawaii

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Re: Laptop rebooting with blue screen errors

Post by Capt.Jack Sparrow on Thu 28 Apr 2011, 3:06 am

Your Welcome! Glad I could help


Regards,
Captain MVP
Tech Advisor - GP




It is considered
courteous to post a reply if you have been able to resolve your
problem, or received an answer to your question.

Capt.Jack Sparrow
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Re: Laptop rebooting with blue screen errors

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