InternetExplorerUpdate.exe

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InternetExplorerUpdate.exe

Post by Livingstone Cole on Fri 25 Mar 2011, 10:09 pm

First topic message reminder :

Good morning all.

I have quite a huge issue with my laptop at the moment, it would be great if one of you kind ladies or gentlemen could give me a bit of advice.

I'm running microsoft XP on my laptop, the browser I usually use is google chrome or firefox.

Whilst on the 'net last night I had a pop up calling itself InternetExplorerUpdate.exe, I suspected that this was a virus - turns out I was right.
I tried searching for a removal tool on Google, but the browser was shutdown by the virus, then the computer restarted. When the computer came around, it has had all of the programmes removed (just My Computer and recycle bin on the screen). Though the memory is still as full as it was, so I'm not sure what's happened there.
I had a free antimalware and virus protection installed, Avast I think it was.

The laptop won't read anything from a memory stick thing, and there isn't any browser software left, so I can't access the internet.
There are now message popping up reading something about a blaster virus.

I'm really not sure what to do, I'm almost computer illiterate so if I do get some advice, can we dumb the language down as far as possible? Pretend I'm a toddler, and then take it down a notch.

Thank you kindly for reading.

Livingstone.

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Re: InternetExplorerUpdate.exe

Post by Livingstone Cole on Mon 25 Apr 2011, 7:51 am

If using a router, you need to reset it with a strong logon/password so the malware cannot gain control before connecting again


Could you please tell me what this means/how to do this?


I'm assuming that the router is the wireless connection point?

Other computers in the household have/are being used for transactions.

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Re: InternetExplorerUpdate.exe

Post by Belahzur on Tue 26 Apr 2011, 5:50 am

Routers generally are WAP, it means just change the router password from it's default password (usually admin) to something stronger.


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Re: InternetExplorerUpdate.exe

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