'a problem with the hard drive has been detected'
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- benjyxBeginner
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OS : Windows 7
Posts : 1
Rubies : 2610
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When I log on to my user account on my laptop, it comes up with; 'Windows boot failure press ok to fix boot failure.' When i click ok It tells me a download is needed; ''a problem with the hard drive has been detected' and if i click yes to download it a screen saying safe mode appears but nothing else, i cannot access the start menu or anything else. Any help would be greatly appreciated.
- Dr JayHead Admin
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Power of Youth!
OS : Windows 10 Home & Pro, Android, Linux
Arch. : x64 (64-bit)
Anti-Malware : Bitdefender Total Security
Posts : 15182
Rubies : 289569
Likes : 161
We are going to be using a Windows Recovery Environment to help disinfect the system so it may boot again.
Download the OTLPE Standard REATOGO Windows Recovery Environment.
Download the OTLPE Standard REATOGO Windows Recovery Environment.
- Place a blank CD-R disc in to your CD burning drive.
- Download OTLPEStd.exe and double-click on it to burn to a CD using ISO Burner.
- Reboot your system using the boot CD you just created.
Note : If you do not know how to set your computer to boot from CD follow the steps here - Your system should now display a REATOGO-X-PE desktop.
- Double-click on the OTLPE icon.
- When asked "Do you wish to load the remote registry", select Yes
- When asked "Do you wish to load remote user profile(s) for scanning", select Yes
- Ensure the box "Automatically Load All Remaining Users" is checked and press OK
- OTL should now start. Change the following settings
- Change Drivers to Non-Microsoft
- Press Run Scan to start the scan.
- When finished, the file will be saved in drive C:\_OTL\MovedFiles
- Copy this file to your USB drive if you do not have internet connection on this system
- Please post the contents of the OTL.txt file in your reply.
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