'a problem with the hard drive has been detected'

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'a problem with the hard drive has been detected'

Post by benjyx on Wed 02 Mar 2011, 10:36 pm

When I log on to my user account on my laptop, it comes up with; 'Windows boot failure press ok to fix boot failure.' When i click ok It tells me a download is needed; ''a problem with the hard drive has been detected' and if i click yes to download it a screen saying safe mode appears but nothing else, i cannot access the start menu or anything else. Any help would be greatly appreciated.

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Re: 'a problem with the hard drive has been detected'

Post by DragonMaster Jay on Tue 08 Mar 2011, 6:27 am

We are going to be using a Windows Recovery Environment to help disinfect the system so it may boot again.

Download the OTLPE Standard REATOGO Windows Recovery Environment.
  • Place a blank CD-R disc in to your CD burning drive.
  • Download OTLPEStd.exe and double-click on it to burn to a CD using ISO Burner.
  • Reboot your system using the boot CD you just created.

    Note : If you do not know how to set your computer to boot from CD follow the steps here
  • Your system should now display a REATOGO-X-PE desktop.
  • Double-click on the OTLPE icon.
  • When asked "Do you wish to load the remote registry", select Yes
  • When asked "Do you wish to load remote user profile(s) for scanning", select Yes
  • Ensure the box "Automatically Load All Remaining Users" is checked and press OK
  • OTL should now start. Change the following settings
    • Change Drivers to Non-Microsoft
    • Press Run Scan to start the scan.
    • When finished, the file will be saved in drive C:\_OTL\MovedFiles
    • Copy this file to your USB drive if you do not have internet connection on this system
    • Please post the contents of the OTL.txt file in your reply.


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