Help me i have no sound...

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Help me i have no sound...

Post by dyl_123 on Fri 25 Feb 2011, 9:25 pm

Hey guys could i get some help in regards to my computer...

I have a compaq presario c700 that came pre loaded with vista... i changed to xp and now have no sound... from what i have gathered i need to re download my sound driver but i have followed links and downloaded things but nothing seems to work...it has happened before and somehow my dad fixed it but now he doenst no.. so i have come here for some help...

my mofel on the label underneath the laptop is c710TU
if you could explain to me how to get the sound back i would love u forever... regards dylan

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Re: Help me i have no sound...

Post by Gabethebabe on Fri 25 Feb 2011, 11:22 pm

Hi, the first thing you should do is check out is this:
right click my computer ==> Properties. Click the hardware tab. Click "Device Manager". All your devices are there. There is a section with video, audio and joystick driver. Is there something with a big yellow question mark?? Or are your audio devices correctly installed?

Another thing you should do is go to start ==> Control Panel and double click the Audio/sound devices icon (Iīm not what sure its name in English is, I donīt have an English operating system).
See if there are audio devices listed under the Audio tab that you can select as output device.

Hope this helps.

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Re: Help me i have no sound...

Post by dyl_123 on Mon 07 Mar 2011, 11:53 am

Ok so i went to the sound device section through my computer and it comes up with a red cross over the speaker symbol and next to it it says Conexant High Definition Audio Venice 5045

ans then i went to the control panel one like you said and it says that i have no playback devices so it means i cant choose one for an out put... thanks for ur help... wat should i do next

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Re: Help me i have no sound...

Post by DragonMaster Jay on Tue 08 Mar 2011, 6:01 am

Back in to Device Manager,

for the audio device listed, Conexant HD...

right click on that and select Uninstall. Then, click the Action menu and select Scan for hardware changes.

It should recognize your hardware and automatically reinstall the driver for the device. Let us know if it does not install the same driver. You will be able to tell if it is installed properly, when the name of it is the same as you listed above..Conexant HD...etc.


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Re: Help me i have no sound...

Post by dyl_123 on Mon 14 Mar 2011, 2:44 pm

ok so i did that uninstalled it then it said it found new hardware etc etc... then it said it could not intall properly and it may not work correctly... in device manager it has a exclamation mark inside the yellow bubble thingo

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Re: Help me i have no sound...

Post by davefrombc on Tue 15 Mar 2011, 2:17 am

This HP support forum link should guide you through the XP downgrade
http://h30434.www3.hp.com/t5/Notebook-Operating-systems-and/General-XP-Downgrade-Guide-for-HP-Laptops/td-p/83267

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Re: Help me i have no sound...

Post by Nazzgull on Thu 17 Mar 2011, 9:37 am

As Jay said, it is Conexant HD. You have to download it from HP's website, it's free. Or you can just use Google. It should work after reinstallation.



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Re: Help me i have no sound...

Post by dyl_123 on Fri 25 Mar 2011, 11:58 pm

ive drived downloading the new driver and it wont work... it sayit cant find the media device...

what do i do

do i go and get it looked at by someone who can fix it or just drive over a bridge and throw the bloody thing out the window

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Re: Help me i have no sound...

Post by Nazzgull on Sun 27 Mar 2011, 10:06 pm

I suggest you to install Motherboard Chipset driver first, and than try Audio Device.



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Re: Help me i have no sound...

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