Help please urgently

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Help please urgently

Post by IPrani on Thu 10 Feb 2011, 2:36 pm

Hello,


I hardly ever go on the net and if I do, I usually use my Gogle chrome broswer on safe run by Kaspersky. However two days now I have been experiencing problems with my computer. My computer at first had made the desktop inverted and I did a restore and all was well. But last night, I tried using net and all was well but suddenly my computer shut down itself for some update which was ok but ever since then whenever I try to open my browser and use more than one tab with or without safe run, its giving a blue screen which says something like problem occured and if 1st time to shut down and restart. Or sometimes, it just shut down and restarts on it own and on restart it says system recovered from a major problem. I have been trying to restore to a early date but it will say restoring but upon start up it says unable to restore...Please Help...will much appreciate if you would help.

IPrani

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Re: Help please urgently

Post by Belahzur on Fri 11 Feb 2011, 11:20 am

Hello.

Download OTL by OldTimer to your Desktop.

  • Close all windows and double click OTL.exe
  • Click Run Scan and let the program run uninterrupted
  • It will produce two logs for you, one will pop up - OTL.txt, the other will be saved on your Desktop - Extras.txt. Post both logs in this thread.
  • You may need to use two posts to get it all.


@RealBelahzur - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


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