application cannot be executed. the file is infected

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application cannot be executed. the file is infected

Post by ashabnam on Sun 06 Feb 2011, 8:31 am

hi there,
i was trying to download some games last night and ive downloaded this nasty virus. its not letting me open any application. not even norton antivirus. i cant open any internet browsers. ive tried to open IE, CHROME, FIREFOX. it keeps on displaying "internet explorer warning- visitng this web site may harm your computer." and it asks me to purchase for secure internet surfing :-( Im posting this from my brothers computer. It would be great if i can get some help to remove the virus. i dont want to lose my files/data. so i didnt try factory reboot. thanks.

ashabnam

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Re: application cannot be executed. the file is infected

Post by Belahzur on Sun 06 Feb 2011, 8:41 am

Hello.

Download OTL by OldTimer to your Desktop.

  • Close all windows and double click OTL.exe
  • Click Run Scan and let the program run uninterrupted
  • It will produce two logs for you, one will pop up - OTL.txt, the other will be saved on your Desktop - Extras.txt. Post both logs in this thread.
  • You may need to use two posts to get it all.


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Re: application cannot be executed. the file is infected

Post by ashabnam on Sun 06 Feb 2011, 8:45 am

hi thanks for ur prompt reply. just letting you know that im not good with computers. how do i download the otl. i cant go to the internet from the infected computer. so i cant click on the link :-(

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Re: application cannot be executed. the file is infected

Post by ashabnam on Sun 06 Feb 2011, 9:15 am

hi there,
im desperate..i booted in safe mode and system restored it to last week (i think). do u think i still should follow the steps to make sure im out of danger.

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Re: application cannot be executed. the file is infected

Post by Belahzur on Mon 07 Feb 2011, 11:50 am

Yes please.


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Re: application cannot be executed. the file is infected

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