Winblue Soft Removal for Windows 7 (I can't run any ".exe" files)

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Winblue Soft Removal for Windows 7 (I can't run any ".exe" files)

Post by aerikl on Wed 02 Feb 2011, 1:06 pm

If anyone has any advice about how to pursue this I will be very grateful. I have tried to follow the threads in regards to downloading any of the anti-malware programs to no avail as I can't run any of the program executables after I download them. I would much appreciate any advice! Thanks in advance!

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Re: Winblue Soft Removal for Windows 7 (I can't run any ".exe" files)

Post by Sneakyone on Thu 03 Feb 2011, 9:54 am

Hi,

Please download OTL to your Desktop. (If you already have it downloaded, then just follow the instructions below).
  • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  • Under the Custom Scan box paste this in

    %systemroot%\*. /mp /s
    %systemroot%\system32\*.dll /lockedfiles
    %systemroot%\system32\*.exe /lockedfiles
    %systemroot%\Tasks\*.job /lockedfiles
    %systemroot%\system32\drivers\*.sys /lockedfiles
    %systemroot%\System32\config\*.sav
    %systemroot%\system32\*.sys
    %systemroot%\system32\drivers\*.dll
    %systemroot%\system32\drivers\*.ini
    %systemroot%\system32\drivers\*.exe
    %SYSTEMDRIVE%\*.*
    %PROGRAMFILES%\*.
    %appdata%\*.*
    netsvcs
    msconfig
    safebootminimal
    safebootnetwork
    activex
    drivers32
    /md5start
    eventlog.dll
    scecli.dll
    netlogon.dll
    cngaudit.dll
    sceclt.dll
    ntelogon.dll
    logevent.dll
    iaStor.sys
    nvstor.sys
    atapi.sys
    IdeChnDr.sys
    viasraid.sys
    AGP440.sys
    vaxscsi.sys
    nvatabus.sys
    viamraid.sys
    nvata.sys
    nvgts.sys
    iastorv.sys
    ViPrt.sys
    eNetHook.dll
    ahcix86.sys
    KR10N.sys
    disk.sys
    nvstor32.sys
    ahcix86s.sys
    nvrd32.sys
    symmpi.sys
    adp3132.sys
    mv61xx.sys
    usbstor.sys
    /md5stop
    CREATERESTOREPOINT
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs


  • Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.

    • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
    • Please copy (Edit->Select All, Edit->Copy) and paste (Edit->Paste) the contents of these files, one at a time


Note: in the event that OTL fails to run, please use alternate download links to try again:

[You must be registered and logged in to see this link.]
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Re: Winblue Soft Removal for Windows 7 (I can't run any ".exe" files)

Post by aerikl on Thu 03 Feb 2011, 12:52 pm

I appreciate the advice. When I downloaded OTL and double clicked to run/install I got the following message: "Warning! Application cannot be executed. The file wermgr.exe is infected. Please activate your antivirus software."

Basically, another ".exe" that it won't let me run. Hmmm.....

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Re: Winblue Soft Removal for Windows 7 (I can't run any ".exe" files)

Post by Crush on Thu 03 Feb 2011, 1:59 pm

FYI: Sneakyone is offline due to internet problems. He asked me to step in here. Did you try the alternate versions at the bottom of the post?


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OTL.TXT

Post by aerikl on Fri 04 Feb 2011, 3:47 am

Sorry I missed that! I have attached the two files (combined as OTL AND EXTRAS.TXT) as they exceeded the space requirements of this window.

Have a great day and thanks so much! Aerik

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Re: Winblue Soft Removal for Windows 7 (I can't run any ".exe" files)

Post by Crush on Fri 04 Feb 2011, 8:27 am

They look like they haven't been attached.

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Attachment (hopefully)

Post by aerikl on Sun 13 Feb 2011, 1:02 pm

Thanks so much. I have attached the requested file (I lumped OTL and EXTRAS together in one text file).

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Re: Winblue Soft Removal for Windows 7 (I can't run any ".exe" files)

Post by Crush on Sun 13 Feb 2011, 1:41 pm

I still don't see them

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Re: Winblue Soft Removal for Windows 7 (I can't run any ".exe" files)

Post by aerikl on Sun 13 Feb 2011, 1:59 pm

I am attaching using the provided tool. Is there an email address I can send the files to as for whatever reason it doesn't seem to be working? Thanks, Aerik

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Re: Winblue Soft Removal for Windows 7 (I can't run any ".exe" files)

Post by Sneakyone on Sun 13 Feb 2011, 5:26 pm

Please copy and paste it here, or use [You must be registered and logged in to see this link.]


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Re: Winblue Soft Removal for Windows 7 (I can't run any ".exe" files)

Post by aerikl on Mon 14 Feb 2011, 12:55 pm

I used pastebin as the files were too lengthy to copy here. I hope you can access it as I am not exactly sure how that website works. Please let me know if you need anything and thanks for all the help! Sincerely, Aerik

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Re: Winblue Soft Removal for Windows 7 (I can't run any ".exe" files)

Post by Sneakyone on Mon 14 Feb 2011, 4:23 pm

Hi,

Could you please copy and paste the link to the log at Pastebin here?


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Re: Winblue Soft Removal for Windows 7 (I can't run any ".exe" files)

Post by aerikl on Tue 15 Feb 2011, 5:00 am

[You must be registered and logged in to see this link.]

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Re: Winblue Soft Removal for Windows 7 (I can't run any ".exe" files)

Post by Sneakyone on Tue 15 Feb 2011, 4:56 pm

Hi,

Please download ComboFix from BleepingComputer.com

Alternate link: GeeksToGo.com

Alternate link: Forospyware.com


Rename ComboFix.exe to commy.exe before you save it to your Desktop
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools A guide to do this can be found here
  • Click Start then copy paste the following command into the search box & hit enter: "%userprofile%\desktop\commy.exe" /stepdel
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. This will not install in Vista. Just continue scanning, and skip the console install.
  • When finished, it shall produce a log for you. Please include the contents of C:\ComboFix.txt in your next reply.


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Re: Winblue Soft Removal for Windows 7 (I can't run any ".exe" files)

Post by aerikl on Wed 16 Feb 2011, 2:47 am

WIN BLUE SOFT is not letting me download anything. I tried all 3 sites to no avail.

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Re: Winblue Soft Removal for Windows 7 (I can't run any ".exe" files)

Post by Crush on Thu 17 Feb 2011, 1:49 pm

Hi,

Have you tried Safe Mode With Networking? This is accessed via presssing F8 on boot up.

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Re: Winblue Soft Removal for Windows 7 (I can't run any ".exe" files)

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