protectep.com Fake Virus Scanner

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protectep.com Fake Virus Scanner

Post by ronnyyork on Mon Jan 24, 2011 3:16 am

i just went onto my computer today and i keep having this pop-up in the corner of my computer that says "windows security alert" and it says my computer is infected and when i pick it it opens a fake virus scanner that keeps recommending me to goto their website protectep.com and download their virus remover
it wont let me open task manager i cant goto any website on my internet explorer except protectep.com and i cant open almost any program right now im on fire fox and it works but when i goto download a virus remover it trys to make me download a different file. i cant even goto system restore...

so i was wondering if there is any way to fix this problem or report their website or something can someone help me out here?
thanks


Last edited by DragonMaster Jay on Tue Jan 25, 2011 12:19 am; edited 1 time in total (Reason for editing : deactivated link)

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Re: protectep.com Fake Virus Scanner

Post by Dr Jay on Tue Jan 25, 2011 12:20 am

Hello, and welcome to GeekPolice.

Before you use our service of malware removal, kindly review the [You must be registered and logged in to see this link.]. By replying once again, you agree to the Terms of Service.

Please note the following information about the malware forum:
  • Only Tech Officers, Global Moderators, Administrators, and Malware Advisors are allowed to give advice on removing malware from your computer.
  • From this point on, please do not make any more changes to your computer; such as install/uninstall programs, use special fix tools, delete files, edit the registry, etc. - unless advised by the staff I noted above.
  • Please do not ask for help elsewhere (in this site or other sites). Doing so can result in system changes, which may not show up in the logs you post.
  • If you have already asked for help somewhere, please post the link to the topic you were helped.
  • We try our best to reply quickly, but for any reason we do not reply in two days, do one of two things:

    Reply to this topic with the word BUMP, or
    see [You must be registered and logged in to see this link.].

  • Lastly, keep in mind that we are volunteers, so you do not have to pay for malware removal. Persist in this topic until its close, and your computer is declared clean.





Please visit this webpage for a tutorial on downloading and running ComboFix:

[You must be registered and logged in to see this link.]

See the area: Using ComboFix, and when done, post the log back here.


Dr. Jay (DJ)


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