iTunes won't open

View previous topic View next topic Go down

iTunes won't open

Post by Jenkins on 24th January 2011, 2:31 am

Recently, iTunes randomly decided not to open any more. I didn't update, reinstall, or anything like that. I currently do not have an antivirus program on my computer so that's not it either. I have tried running as administrator, reinstalling it, installing an older version, creating a new guest account, deleting these two files Apple said to, and the simple restart of the computer. However, none of these worked. I have an HP Touchsmart tx2 running Windows Ultimate 32 bit. I looked at the task manager, and the iTunes process does open for few seconds when I open up iTunes. I have tried opening it from the system folder, the taskbar, the desktop, the start menu, and nothing works. When I open it from the taskbar, I do get that little square thing around it but then it disappears after a couple seconds. Can someone please help me because I have no idea what to do. Thank you.

Jenkins
Intermediate
Intermediate

Posts Posts : 56
Joined Joined : 2009-03-07
OS OS : Wndows Vista 64 Bit
Points Points : 28536
# Likes # Likes : 0

View user profile

Back to top Go down

Re: iTunes won't open

Post by Jan2011 on 24th January 2011, 4:20 pm

Have you tried booting the computer to Safe Mode and then running iTunes?

Jan2011
Leader
Leader

Posts Posts : 617
Joined Joined : 2011-01-17
OS OS : xp
Points Points : 25625
# Likes # Likes : 0

View user profile

Back to top Go down

Re: iTunes won't open

Post by Jenkins on 27th January 2011, 2:54 am

I just tried it, and still no luck

Jenkins
Intermediate
Intermediate

Posts Posts : 56
Joined Joined : 2009-03-07
OS OS : Wndows Vista 64 Bit
Points Points : 28536
# Likes # Likes : 0

View user profile

Back to top Go down

Re: iTunes won't open

Post by Jenkins on 1st February 2011, 3:23 am

Does anyone have any suggestions?

Jenkins
Intermediate
Intermediate

Posts Posts : 56
Joined Joined : 2009-03-07
OS OS : Wndows Vista 64 Bit
Points Points : 28536
# Likes # Likes : 0

View user profile

Back to top Go down

Re: iTunes won't open

Post by Jan2011 on 1st February 2011, 2:37 pm

If you've reinstalled iTunes it should work.

I currently do not have an antivirus program on my computer
* Maybe you have some malware preventing iTunes from opening.


Jan2011
Leader
Leader

Posts Posts : 617
Joined Joined : 2011-01-17
OS OS : xp
Points Points : 25625
# Likes # Likes : 0

View user profile

Back to top Go down

Re: iTunes won't open

Post by Jenkins on 11th February 2011, 8:56 pm

Well how can I tell if I don't have an antivirus program?

Jenkins
Intermediate
Intermediate

Posts Posts : 56
Joined Joined : 2009-03-07
OS OS : Wndows Vista 64 Bit
Points Points : 28536
# Likes # Likes : 0

View user profile

Back to top Go down

Re: iTunes won't open

Post by Jan2011 on 11th February 2011, 9:17 pm

In XP Home, go to Control Panel > Security Center. Look under the Virus Protection.

You should also have other malware protection such as MalwareBytes AntiMalware running. Check out this link. Be sure to read the Prevention section.

Jan2011
Leader
Leader

Posts Posts : 617
Joined Joined : 2011-01-17
OS OS : xp
Points Points : 25625
# Likes # Likes : 0

View user profile

Back to top Go down

Re: iTunes won't open

Post by Jenkins on 24th February 2011, 4:27 am

I have windows 7

Jenkins
Intermediate
Intermediate

Posts Posts : 56
Joined Joined : 2009-03-07
OS OS : Wndows Vista 64 Bit
Points Points : 28536
# Likes # Likes : 0

View user profile

Back to top Go down

View previous topic View next topic Back to top

- Similar topics

 
Permissions in this forum:
You cannot reply to topics in this forum