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windows internet 2011 fake infection!

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windows internet 2011 fake infection!

Post by oprah92 on Sun Jan 23, 2011 9:12 am

i have an infection on my pc, ive looked up on the internet about it but dont know how to get rid of it. as soon as u turn it on a scan comes up which i believe is fake sayin i have an infection. it is called windows internet security 2011. it is trying to scam me into buying a fake product. and it is also stopping me from using some parts of the internet and some applications. does anyone know an easy way to get rid of this. please help????

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Re: windows internet 2011 fake infection!

Post by Pancake on Sun Jan 23, 2011 11:40 pm

Hi.Welcome to the forum


Please run all these programs..


Download the [You must be registered and logged in to see this link.] and extract to your Desktop.


Execute TDSSKiller.exe by doubleclicking on it. You may be prompted to restart your machine. Type Y at the prompt.

Once complete, a log will be produced at root. It will be named

UtilityName.Version_Date_Time_log.txt.

for example, C:\TDSSKiller.2.2.0_27.1.2010_15.31.43_log.txt.


Attach that log here please.



====================================================


Please download Malwarebytes' Anti-Malware from one of these places:

[You must be registered and logged in to see this link.] or [You must be registered and logged in to see this link.]


Double Click mbam-setup.exe to install the application.

* Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.

* Once the program has loaded, select "Perform Quick Scan", then click Scan.
* The scan may take some time to finish,so please be patient.
* When the scan is complete, click OK, then Show Results to view the results.
* Make sure that everything is checked, and click Remove Selected.
* When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.Do so.
* The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
* Copy&Paste the entire report in your next reply.



===============================================



Download Combofix from [You must be registered and logged in to see this link.] or [You must be registered and logged in to see this link.] and place it on your Desktop

* Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.Combofix may be slow to start and appear to be doing nothing before it starts scanning.Just leave it,it will start.

You can get help on disabling your protection programs here : [You must be registered and logged in to see this link.]

Please include the C:\ComboFix.txt in your next reply for further review.


Caution.....
Never use this program to remove files.Only use it with help from an experienced user.Wrongful use can damage your computer.This tool is not a toy and not for everyday use. ComboFix SHOULD NOT be used unless requested by a qualified helper













[You must be registered and logged in to see this link.]

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