Welcome to!

From "wow" to "whoa" - we're teaching practical technology and helping others with tech support. Join our family here!

You are viewing the forum as a "Guest" which doesn't give you member privileges to ask questions or post comments.

Take 30 seconds to register or log in below and unlock the limitations of this website to discover new computer knowledge!

Problem at startup (Windows XP SP3)

View previous topic View next topic Go down

Problem at startup (Windows XP SP3)

Post by shrang on Fri Jan 21, 2011 12:02 pm

Hi, one of my family's computers is having some major problems:

1) Windows isn't starting properly. Basically, it would get stuck on the "Windows XP" screen and not go anywhere
2) I tried to go into Safe Mode to copy all of our documents onto a hard drive, but it would get frozen and the computer would not continue with anything
3) I tried to do a System Restore, but like the copying of documents, it would get frozen in the middle and not continue with anything

Basically, the computer is unable to perform any task of significance. It would go into something and immediately freeze, regardless of what you want it to do. We then tried reinstalling Windows XP, but the following popped up on a blue screen:

A problem has been detected and Windows has been shut down to prevent damage to your computer.
If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:
Check for viruses on your computer. Remove any newly installed hard drives or hard drive controllers. Check your hard drive to make sure it is properly configured and terminated. Run CHKDSK /F to check for hard drive corruption, and then restart your computer.
Technical information:
***STOP: 0x0000007B (0xF78D2524, 0xC0000034, 0x00000000, 0x00000000)

Can anyone help with this??


Status :

Posts : 10
Joined : 2009-08-11
OS : Windows Vista

View user profile

Back to top Go down

Re: Problem at startup (Windows XP SP3)

Post by Jan2011 on Fri Jan 21, 2011 2:59 pm

Seems that you're stuck. I'm not a tech here, but I can offer my opinion.

I would run chkdsk on that hard drive.

To do this: Boot using your XP install disk. You should get a screen asking if you want to install Windows or repair an existing Windows instalation.

Choose R for repair.

It'll then display a list of Windows installations available. There should be only one. Type in 1 and hit the Enter key.

It may ask for a password. Unless you have a password, just hit the Enter key.

When the > prompt comes up, type in chkdsk /r and hit the Enter key. Note the space between chkdsk and /r.

It may take an hour or so to complete the check disk operation.


Status :

Posts : 615
Joined : 2011-01-17
OS : xp

View user profile

Back to top Go down

View previous topic View next topic Back to top

- Similar topics

Permissions in this forum:
You cannot reply to topics in this forum