Help please

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Help please

Post by mirandacooper on Sat Jan 15, 2011 11:53 am

Hi there,
I am a basic user, and im not sure exactly what the problem is .........
I am finding that my computer dosent load pages properly and after numerous attempts, and this failing..... I then have to restart my computer for it to be running properly ......
Also when trying to shut doen pages it takes a long time to do so and the page closes slowly .....
I am running windows xp, and have avg antivirus......
I dont really know how to do a system clean up or anything .... so i dont feel that it is running as well as it should be....
Any help will be greatly appreciated..
Thankyou Miranda
mirandacooper@bigpond.com

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Re: Help please

Post by houndmom on Sun Jan 16, 2011 12:24 am

Hey, Welcome to the forum!! Hooray!
If it is not malware related, run an antivirus scan to check to see if it finds anything out of the ordinary.
If your antivirus finds anything ,
Please read here
Then post in the malware forum here
One of the awesome techs will help you as soon as they can!
Also,there are a couple things you can do to clear unneeded files.
First:
Run Disk Defragmenter - Start> All Programs> Accessories > Disk Defragmenter
Second:
Run Disk Cleanup - Start> All Programs> Accessories> Disk Cleanup -
Choose C: drive (if this is your main drive) , This will find unneeded files in the main drive, When the cleanup screen pops up Click OK to allow cleanup, you will be asked if you are sure click yes.

Third, you can clean out your cache follow the instructions here:
http://www.ehow.com/how_4488330_clean-computer-cache.html

Hope this helps!! Please let me know.



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Re: Help please

Post by Capt.Jack Sparrow on Sun Jan 16, 2011 7:27 am

Hi there !

What browser are you using ? If it's IE go to Tools | Internet Options and click on Advance Tab and hit Reset

Follow this article and do a Winsock Reset http://windowsxp.mvps.org/winsock.htm


Regards,
Captain MVP
Tech Advisor - GP





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