My computer is sending spam to people in my e-mailing list.

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Re: My computer is sending spam to people in my e-mailing list.

Post by Crush on Fri Jan 14, 2011 11:01 pm

Hi,

Peer-to-Peer Programs Warning

Your log shows that you are using so called [You must be registered and logged in to see this link.] or [You must be registered and logged in to see this link.] programs (in your case BitTorrent and uTorrent). These programs allow to share files between users as the name(s) suggest. In today's world [You must be registered and logged in to see this link.] has come to an enormous dimension and any means is used to infect personal computers to make use of their stored data or machine power for further propagation of the malware files. A popular means is the use of file-sharing tools as a tremendous amount of prospective victims can be reached through it.

It is therefore possible to be infected by downloading manipulated files via peer-to-peer tools and thus suggested to be used with intense care. Some further readings on this subject, along the included links, are as follows: [You must be registered and logged in to see this link.] and Risks of [You must be registered and logged in to see this link.].

It is also important to note that sharing entertainment files and [You must be registered and logged in to see this link.] infringes the copyright laws in many countries over the world and you are putting yourself at risk of being indicted through organizations watching over the rights of the authors of such files (i.e. the [You must be registered and logged in to see this link.] for music files, or the [You must be registered and logged in to see this link.] for movie files in the USA) or the authors of the files themselves.

Naturally there are also legal ways to use these services, such as downloading Linux distributions or office suites such as "Open Office."

It is your decision whether or not you wish to keep your program(s) but I suggest you remove it via [You must be registered and logged in to see this link.]. However, please refrain from using them until your computer has been declared clean.
======

Viewpoint Manager is considered as foistware instead of malware since it is installed without users approval but doesn't spy or do anything "bad". Read this article: [You must be registered and logged in to see this link.]

Additional info: [You must be registered and logged in to see this link.]

I suggest you remove the program now.

Go to Start > Settings > Control Panel > Add/Remove Programs and remove the following programs if present.

  • Viewpoint
  • Viewpoint Manager
  • Viewpoint Media Player
  • Viewpoint Toolbar

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Re: My computer is sending spam to people in my e-mailing list.

Post by Uthanak on Sat Jan 15, 2011 12:26 am

I have removed both file sharing software like you suggested and viewpoint media player.

However, I am greatly confused as to why peer to peer haring is bad, as most free stuff I have gotten came from file sharing using peer to peer.

Free games for exemple, frees softwares (Gimp, open office) also DLL or softwares related to my outdated hardwares that I cannot find anywhere else. Also the new video games that I got cannot be update without the use of peer to peer (World of warcraft, all my steam games.) So without all these peer to peer how can I remedy to certain problems I encounter. (Like I bought some times ago a copy of Diablo 2, the game but we wanted me and my friends to play an older version of a certain patch instead of the new version that we don't like, so we needed to download the specific patches up to this one because if we logged online it would auto patch the new one. Those are hard problems to solve without peer to peer)


I don't use peer to peer to not have to buy music or stuff like that, I still buy cds and I got a big DvD collection. The thing is, when you want something out of print or something like our problem above, or e-books that I purchase and are given to me via peer to peer. What are the alternatives besides peer to peer file sharing? Sorry if I burden you with this question, im just confused about all this. Thank you for your time.

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Re: My computer is sending spam to people in my e-mailing list.

Post by Crush on Sat Jan 15, 2011 1:10 am

Hi,

Well, in the end it's your choice whether or not you want to keep your P2P programs. The risk is quite high when using them that you will get an infected download since you can't verify the author or the source of the files, even if you are downloading perfectly legal things like patches etc.

Steam is a different service from P2P programs like Limewire, Frostwire, BitTorrent etc simply because they offer that ability to download patches and such or even pay for games.

As I said, it's up to you I simply caution you since the odds aren't exactly in your favor.

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Re: My computer is sending spam to people in my e-mailing list.

Post by Uthanak on Sat Jan 15, 2011 1:53 am

I have removed them as per your suggestion, but the problems have not yet been solved concerning receiving batches of spam from my computer(My friends have confirmed) Is there anything I could hope to do, or is it damaged beyond repair?

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Re: My computer is sending spam to people in my e-mailing list.

Post by Crush on Sat Jan 15, 2011 4:01 am

Your email was likely harvested. Have you changed your password from a known clean machine since this started happening?

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Re: My computer is sending spam to people in my e-mailing list.

Post by Uthanak on Sat Jan 15, 2011 4:20 am

Nope

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Re: My computer is sending spam to people in my e-mailing list.

Post by Uthanak on Sat Jan 15, 2011 6:14 am

I ran ESET again and it found 4 more infections it had not previously found. Hope this is of any help:

ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK
# version=7
# iexplore.exe=7.00.6000.17093 (vista_gdr.101017-1200)
# OnlineScanner.ocx=1.0.0.6419
# api_version=3.0.2
# EOSSerial=0654487f7391264794caf0e90d4cd848
# end=finished
# remove_checked=true
# archives_checked=false
# unwanted_checked=true
# unsafe_checked=false
# antistealth_checked=true
# utc_time=2011-01-10 01:53:53
# local_time=2011-01-09 08:53:53 (-0500, Eastern Standard Time)
# country="United States"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=512 16777215 100 0 43834356 43834356 0 0
# compatibility_mode=1024 16777215 100 0 0 0 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=177606
# found=37
# cleaned=37
# scan_time=3416
C:\Documents and Settings\HelpAssistant\Local Settings\Application Data\Google\Update\googleupdate.exe Win32/TrojanDownloader.Unruy.BO trojan (cleaned by deleting - quarantined) 00000000000000000000000000000000 C
C:\Documents and Settings\HelpAssistant\Local Settings\Application Data\jodpehbio\tsawndytssd .exe Win32/Adware.SpywareProtect2009 application (cleaned by deleting - quarantined) 00000000000000000000000000000000 C
C:\Documents and Settings\HelpAssistant\Local Settings\Application Data\jodpehbio\tsawndytssd.exe Win32/TrojanDownloader.Unruy.BO trojan (cleaned by deleting - quarantined) 00000000000000000000000000000000 C
C:\Documents and Settings\HelpAssistant\Local Settings\Application Data\wngpefagk\ttsmqkktssd .exe Win32/Adware.SpywareProtect2009 application (cleaned by deleting - quarantined) 00000000000000000000000000000000 C
C:\Documents and Settings\HelpAssistant\Local Settings\Application Data\wngpefagk\ttsmqkktssd.exe Win32/TrojanDownloader.Unruy.BO trojan (cleaned by deleting - quarantined) 00000000000000000000000000000000 C
C:\Documents and Settings\HelpAssistant\Local Settings\temp\7913dc72.exe Win32/Adware.SpywareProtect2009 application (cleaned by deleting - quarantined) 00000000000000000000000000000000 C
C:\Documents and Settings\HelpAssistant\Local Settings\temp\lcibai.exe Win32/Adware.SpywareProtect2009 application (cleaned by deleting - quarantined) 00000000000000000000000000000000 C
C:\Documents and Settings\HelpAssistant\Local Settings\temp\system.exe Win32/TrojanDownloader.Unruy.BO trojan (cleaned by deleting - quarantined) 00000000000000000000000000000000 C
C:\Documents and Settings\HelpAssistant\Local Settings\temp\xxtxx2yz.exe Win32/TrojanDownloader.Unruy.BO trojan (cleaned by deleting - quarantined) 00000000000000000000000000000000 C
C:\Documents and Settings\HelpAssistant\Local Settings\Temporary Internet Files\Content.IE5\B3W5W0V2\fwevpovto[1].htm Win32/Adware.SpywareProtect2009 application (cleaned by deleting - quarantined) 00000000000000000000000000000000 C
C:\Documents and Settings\Maxim\Local Settings\Application Data\jodpehbio\tsawndytssd .exe Win32/Adware.SpywareProtect2009 application (cleaned by deleting - quarantined) 00000000000000000000000000000000 C
C:\Documents and Settings\Maxim\Local Settings\Application Data\wngpefagk\ttsmqkktssd .exe Win32/Adware.SpywareProtect2009 application (cleaned by deleting - quarantined) 00000000000000000000000000000000 C
C:\Qoobox\Quarantine\C\Documents and Settings\Maxim\Local Settings\Application Data\Google\Update\googleupdate.exe.vir Win32/TrojanDownloader.Unruy.BO trojan (cleaned by deleting - quarantined) 00000000000000000000000000000000 C
C:\Qoobox\Quarantine\C\Program Files\Alcohol Soft\Alcohol 120\axcmd.exe.vir Win32/TrojanDownloader.Unruy.BO trojan (cleaned by deleting - quarantined) 00000000000000000000000000000000 C
C:\Qoobox\Quarantine\C\Program Files\Analog Devices\Core\smax4pnp.exe.vir Win32/TrojanDownloader.Unruy.BO trojan (cleaned by deleting - quarantined) 00000000000000000000000000000000 C
C:\Qoobox\Quarantine\C\Program Files\Common Files\Adobe\ARM\1.0\adobearm.exe.vir Win32/TrojanDownloader.Unruy.BO trojan (cleaned by deleting - quarantined) 00000000000000000000000000000000 C
C:\Qoobox\Quarantine\C\Program Files\Common Files\Ahead\Lib\nerocheck.exe.vir Win32/TrojanDownloader.Unruy.BO trojan (cleaned by deleting - quarantined) 00000000000000000000000000000000 C
C:\Qoobox\Quarantine\C\Program Files\Common Files\Ahead\Lib\nmbgmonitor.exe.vir Win32/TrojanDownloader.Unruy.BO trojan (cleaned by deleting - quarantined) 00000000000000000000000000000000 C
C:\Qoobox\Quarantine\C\Program Files\Common Files\Real\Update_OB\realsched.exe.vir Win32/TrojanDownloader.Unruy.BO trojan (cleaned by deleting - quarantined) 00000000000000000000000000000000 C
C:\Qoobox\Quarantine\C\Program Files\CyberLink\PowerDVD\pdvdserv.exe.vir Win32/TrojanDownloader.Unruy.BO trojan (cleaned by deleting - quarantined) 00000000000000000000000000000000 C
C:\Qoobox\Quarantine\C\Program Files\CyberLink\PowerDVD\Language\language.exe.vir Win32/TrojanDownloader.Unruy.BO trojan (cleaned by deleting - quarantined) 00000000000000000000000000000000 C
C:\Qoobox\Quarantine\C\Program Files\iTunes\ituneshelper.exe.vir Win32/TrojanDownloader.Unruy.BO trojan (cleaned by deleting - quarantined) 00000000000000000000000000000000 C
C:\Qoobox\Quarantine\C\Program Files\Logitech\Desktop Messenger\8876480\Program\backweb-8876480.exe.vir Win32/TrojanDownloader.Unruy.BO trojan (cleaned by deleting - quarantined) 00000000000000000000000000000000 C
C:\Qoobox\Quarantine\C\Program Files\Mozilla Firefox\khalmnpr.exe.vir Win32/TrojanDownloader.Unruy.BO trojan (cleaned by deleting - quarantined) 00000000000000000000000000000000 C
C:\Qoobox\Quarantine\C\Program Files\Mozilla Firefox\rundll32 .exe.vir Win32/TrojanDownloader.Unruy.BO trojan (cleaned by deleting - quarantined) 00000000000000000000000000000000 C
C:\Qoobox\Quarantine\C\Program Files\NVIDIA Corporation\nView\nwiz.exe.vir Win32/TrojanDownloader.Unruy.BO trojan (cleaned by deleting - quarantined) 00000000000000000000000000000000 C
C:\Qoobox\Quarantine\C\Program Files\Pando Networks\Media Booster\pmb.exe.vir Win32/TrojanDownloader.Unruy.BO trojan (cleaned by deleting - quarantined) 00000000000000000000000000000000 C
C:\Qoobox\Quarantine\C\Program Files\QuickTime\qttask.exe.vir Win32/TrojanDownloader.Unruy.BO trojan (cleaned by deleting - quarantined) 00000000000000000000000000000000 C
C:\Qoobox\Quarantine\C\PROGRA~1\OfficeKB\officekb.exe.vir Win32/TrojanDownloader.Unruy.BO trojan (cleaned by deleting - quarantined) 00000000000000000000000000000000 C
C:\Qoobox\Quarantine\C\WINDOWS\system32\Drivers\isapnp.sys.vir Win32/Olmarik.ZC trojan (cleaned - quarantined) 00000000000000000000000000000000 C
C:\System Volume Information\_restore{67B3C756-D887-4359-B4D9-A09C29921E96}\RP245\A0038959.exe Win32/TrojanDownloader.Unruy.BO trojan (cleaned by deleting - quarantined) 00000000000000000000000000000000 C
C:\System Volume Information\_restore{67B3C756-D887-4359-B4D9-A09C29921E96}\RP245\A0038960.exe Win32/Adware.SpywareProtect2009 application (cleaned by deleting - quarantined) 00000000000000000000000000000000 C
C:\System Volume Information\_restore{67B3C756-D887-4359-B4D9-A09C29921E96}\RP245\A0038961.exe Win32/TrojanDownloader.Unruy.BO trojan (cleaned by deleting - quarantined) 00000000000000000000000000000000 C
C:\System Volume Information\_restore{67B3C756-D887-4359-B4D9-A09C29921E96}\RP245\A0038962.exe Win32/Adware.SpywareProtect2009 application (cleaned by deleting - quarantined) 00000000000000000000000000000000 C
C:\System Volume Information\_restore{67B3C756-D887-4359-B4D9-A09C29921E96}\RP245\A0038963.exe Win32/TrojanDownloader.Unruy.BO trojan (cleaned by deleting - quarantined) 00000000000000000000000000000000 C
C:\System Volume Information\_restore{67B3C756-D887-4359-B4D9-A09C29921E96}\RP245\A0038964.exe Win32/Adware.SpywareProtect2009 application (cleaned by deleting - quarantined) 00000000000000000000000000000000 C
C:\System Volume Information\_restore{67B3C756-D887-4359-B4D9-A09C29921E96}\RP245\A0038965.exe Win32/Adware.SpywareProtect2009 application (cleaned by deleting - quarantined) 00000000000000000000000000000000 C
# version=7
# iexplore.exe=7.00.6000.17093 (vista_gdr.101017-1200)
# OnlineScanner.ocx=1.0.0.6419
# api_version=3.0.2
# EOSSerial=0654487f7391264794caf0e90d4cd848
# end=finished
# remove_checked=true
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2011-01-15 06:10:54
# local_time=2011-01-15 01:10:54 (-0500, Eastern Standard Time)
# country="United States"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=512 16777215 100 0 44279256 44279256 0 0
# compatibility_mode=1024 16777215 100 0 0 0 0 0
# compatibility_mode=8192 67108863 100 0 362243 362243 0 0
# scanned=205329
# found=4
# cleaned=4
# scan_time=5938
C:\Documents and Settings\HelpAssistant\Application Data\Sun\Java\Deployment\cache\6.0\49\6b800f31-20171b78 multiple threats (deleted - quarantined) 00000000000000000000000000000000 C
C:\Documents and Settings\Maxim\Application Data\Sun\Java\Deployment\cache\6.0\49\6b800f31-20171b78 multiple threats (deleted - quarantined) 00000000000000000000000000000000 C
C:\HelpAsst_backup\C\DOCUME~1\HELPAS~1\Application Data\Sun\Java\Deployment\cache\6.0\49\6b800f31-20171b78 multiple threats (deleted - quarantined) 00000000000000000000000000000000 C
C:\Qoobox\Quarantine\C\WINDOWS\system32\Drivers\_qnzdbec_.sys.zip Win32/Bubnix.AO trojan (deleted - quarantined) 00000000000000000000000000000000 C

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Re: My computer is sending spam to people in my e-mailing list.

Post by Crush on Sat Jan 15, 2011 5:49 pm

Hi,

Please change your password ASAP. Do you still have HA_Meb_Check on your desktop? Please run that once more and post its log here.

Finally, please don't run any scans unless asked to do so by a member of staff here

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Re: My computer is sending spam to people in my e-mailing list.

Post by Uthanak on Sat Jan 15, 2011 8:45 pm

C:\Documents and Settings\Maxim\Desktop\HAMeb_check.exe
Sat 01/15/2011 at 15:45:30.79

Account active No
Local Group Memberships

~~ Checking profile list ~~

No HelpAssistant profile in registry

~~ Checking for HelpAssistant directories ~~

HelpAssistant

~~ Checking mbr ~~

Stealth MBR rootkit/Mebroot/Sinowal detector 0.3.7 by Gmer, [You must be registered and logged in to see this link.]

device: opened successfully
user: MBR read successfully
called modules: ntkrnlpa.exe CLASSPNP.SYS disk.sys ACPI.sys hal.dll nvata.sys
kernel: MBR read successfully
user & kernel MBR OK
copy of MBR has been found in sector 0x02542D6C1
malicious code @ sector 0x02542D6C4 !
PE file found in sector at 0x02542D6DA !

~~ Checking for termsrv32.dll ~~

termsrv32.dll was not found


HKEY_LOCAL_MACHINE\system\currentcontrolset\services\termservice\parameters
ServiceDll REG_EXPAND_SZ %SystemRoot%\System32\termsrv.dll

~~ Checking firewall ports ~~

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\DomainProfile\GloballyOpenPorts\List]

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]


~~ EOF ~~

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Re: My computer is sending spam to people in my e-mailing list.

Post by Crush on Sun Jan 16, 2011 3:42 am

Hi,

It seems the MBR has stood up to disinfection. I will be back asap with a fix for you

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Re: My computer is sending spam to people in my e-mailing list.

Post by Uthanak on Mon Jan 17, 2011 6:50 pm

Okay, sounds great.

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Re: My computer is sending spam to people in my e-mailing list.

Post by Crush on Mon Jan 17, 2011 9:47 pm

Hi Uthanak,

Unfortunately the only way to remedy that malicious code in the MBR is a reformat and a reinstall of your operating system. Occasionally it comes down to this when malware does a lot of damage to a machine.

If you would like help backing up your data and reformatting I would be happy to help Smile

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Re: My computer is sending spam to people in my e-mailing list.

Post by Uthanak on Tue Jan 18, 2011 12:03 am

Can we give help assist mbr root fix another try before that? Maybe i did not do it correctly the first time.

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Re: My computer is sending spam to people in my e-mailing list.

Post by Crush on Tue Jan 18, 2011 3:18 am

Sure, go ahead. The MBR looks fine though. It's just the leftover malicious code.

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Re: My computer is sending spam to people in my e-mailing list.

Post by Uthanak on Wed Jan 19, 2011 12:41 pm

Well even so it has not done it ever since, here to hoping.



C:\Documents and Settings\Maxim\Desktop\HelpAsst_mebroot_fix.exe
Wed 01/19/2011 at 3:50:29.44

HelpAssistant account Inactive

~~ Checking for termsrv32.dll ~~

termsrv32.dll not found

~~ Checking firewall ports ~~

HKLM\~\services\sharedaccess\parameters\firewallpolicy\domainprofile\globallyopenports\list

HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\globallyopenports\list

~~ Checking profile list ~~

No HelpAssistant profile in registry

~~ Checking mbr ~~

user & kernel MBR OK

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Status check on Wed 01/19/2011 at 7:39:50.76

Account active No
Local Group Memberships

~~ Checking mbr ~~

Stealth MBR rootkit/Mebroot/Sinowal detector 0.3.7 by Gmer, [You must be registered and logged in to see this link.]

device: opened successfully
user: MBR read successfully
called modules: ntkrnlpa.exe CLASSPNP.SYS disk.sys ACPI.sys hal.dll nvata.sys
kernel: MBR read successfully
user & kernel MBR OK
copy of MBR has been found in sector 0x02542D6C1
malicious code @ sector 0x02542D6C4 !
PE file found in sector at 0x02542D6DA !

~~ Checking for termsrv32.dll ~~

termsrv32.dll not found


HKEY_LOCAL_MACHINE\system\currentcontrolset\services\termservice\parameters
ServiceDll REG_EXPAND_SZ %SystemRoot%\System32\termsrv.dll

~~ Checking profile list ~~

No HelpAssistant profile in registry

~~ Checking for HelpAssistant directories ~~

HelpAssistant

~~ Checking firewall ports ~~

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\domainprofile\GloballyOpenPorts\List]

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]


~~ EOF ~~

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Re: My computer is sending spam to people in my e-mailing list.

Post by Crush on Wed Jan 19, 2011 6:38 pm

Yeah just as I thought. Everything else has been remedied but that malicious code remains. A reformat is the way to go here unfortunately

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Re: My computer is sending spam to people in my e-mailing list.

Post by Uthanak on Thu Jan 20, 2011 1:40 am

Well okay, thanks for your help.

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Re: My computer is sending spam to people in my e-mailing list.

Post by Crush on Thu Jan 20, 2011 1:47 am

No problem. Glad to help. Sorry it had to come to this

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