Removing "Antivrus demo" virus = NOT WORKING!!!

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Solved Removing "Antivrus demo" virus = NOT WORKING!!!

Post by Yashmeee on Wed 29 Dec 2010, 11:00 pm

Hi GeekPolice,
I have been reading through your posts on removing the Antivrus demo viruses, and they are really helpful, simple and easy to follow. However, they don't seem to be working all that well for me!

I have Windows Vista Home, and this morning the "Antivirus demo" virus started telling me that "my computer was infected" and all that crap. I ignored it and ran a MalwareBytes scan instead (I already had it installed thank goodness) and it found two Trojans, which it deleted. I then restarted, thinking that they had gone, but no! The virus has started bombarding me with messages AGAIN!

I have now opened my laptop in Safe Mode with Networking, and I am running a REAL Avira AntiVir Personal scan (which is my normal antivirus programme), so I am waiting for the results. I have tried to update MalwareBytes, but my Internet is blocked (both Firefox and Internet Explorer), and I have tried the things described in various posts on here, but I still can't access any webpages... (It says for Firefox that Windows Parental Controls has blocked it, even though I haven't set Windows Parental Controls to block anything....weird..... )

What I might do next is this: When the Avira Antivir Scan has finished, I'll reboot and open Windows Vista in Normal Mode, quickly update MalwareBytes and then reboot in Safe Mode with Networking, and then scan my computer......do you think this is the right thing to do?

I would appreciate any help and I am so glad that this website has been created so that I can explain my problem to people who may be able to help!

Thanks,
Yashmeee

Yashmeee

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Solved Re: Removing "Antivrus demo" virus = NOT WORKING!!!

Post by Yashmeee on Wed 29 Dec 2010, 11:18 pm

Hello again,

I did what I said I would do, but when I tried to update MalwareBytes it kept looking as if it was downloading, and the greenbar would fill up, then before it got to 100% it would go right back down to 0 and start again, and again, and again....
Then after about 2 minutes it said:
PROGRAM_ERROR_UPDATING (5, 0, CreateFile)
Access is denied.

HELP! PLEASE!

Yashmeee

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Solved Re: Removing "Antivrus demo" virus = NOT WORKING!!!

Post by Yashmeee on Wed 29 Dec 2010, 11:22 pm

aaaaaaaaaaand my computer has now crashed with a blue screen while I was trying to re-install MalwareBytes. *groan*

I've rebooted my computer in Safe Mode with Networking, just to be on the safe side, and now I'm just going to wait until I (hopefully) get a reply on this forum....

Please help me....

Yashmeee

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Solved Thank goodness!!!! :D

Post by Yashmeee on Thu 30 Dec 2010, 5:50 am

Yippee!
I think (fingers crossed) that I've got rid of it!!!
What I did was the following:
I rebooted the computer in Safe Mode with Networking, and logged into the ADMINISTRATOR (which was not what I had done before....)
Then I was able to update MalwareBytes, and I ran a scan, and guess what? It found 1 infected file in MY USER's AppData Temp file!
It successfully deleted the file, and so far I have had no more pop ups from the stupid Antivirus Demo! Yippeee!

Thanks to everyone at GeekPolice, as without all the informative forums and posts I would not have been able to get rid of this virus!
Thanks so much,

Yashmeee

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Solved Re: Removing "Antivrus demo" virus = NOT WORKING!!!

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