Smart engine?

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Smart engine?

Post by robinmiller45223 on Mon 20 Dec 2010, 1:12 pm

How do I remove a Smart Engine Virus off my computer..It's not in my add/remove program but yet it is on my desktop and he shows up on a regular basis when I am in my OEM application. I dont know where it is in my system but I dont know how to get rid of it either, I really need your help because it is affecting my computer system and causes problems for me in other websites that I enjoy going on.

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Re: Smart engine?

Post by DragonMaster Jay on Mon 20 Dec 2010, 9:24 pm

Hello, and welcome to GeekPolice.

Before you use our service of malware removal, kindly review the [You must be registered and logged in to see this link.]. By replying once again, you agree to the Terms of Service.

Please note the following information about the malware forum:
  • Only Tech Officers, Global Moderators, Administrators, and Malware Advisors are allowed to give advice on removing malware from your computer.
  • From this point on, please do not make any more changes to your computer; such as install/uninstall programs, use special fix tools, delete files, edit the registry, etc. - unless advised by the staff I noted above.
  • Please do not ask for help elsewhere (in this site or other sites). Doing so can result in system changes, which may not show up in the logs you post.
  • If you have already asked for help somewhere, please post the link to the topic you were helped.
  • We try our best to reply quickly, but for any reason we do not reply in two days, do one of two things:

    Reply to this topic with the word BUMP, or
    see [You must be registered and logged in to see this link.].

  • Lastly, keep in mind that we are volunteers, so you do not have to pay for malware removal. Persist in this topic until its close, and your computer is declared clean.





Please download and run RKill.

Download mirror 1 - Download mirror 2 - Download mirror 3

  • Save it to your Desktop.
  • Double click the RKill desktop icon.
  • It will quickly run and launch a log. If it does not launch a log, try another download link until it does.
  • Please post its log in your next reply.
  • After it has run successfully, delete RKill.

Note: This tool only kills the active infection, the actual infection will not be gone. Once you reboot the infection will be active again! Please do not reboot until instructed further to do so.

Please visit this webpage for a tutorial on downloading and running ComboFix:

[You must be registered and logged in to see this link.]

See the area: Using ComboFix, and when done, post the log back here.


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Re: Smart engine?

Post by DragonMaster Jay on Mon 27 Dec 2010, 8:01 am

Hello.

We need an update from you, so we know if you want to continue disinfection.

Please reply promptly.

~DMJ


[You must be registered and logged in to see this link.] - Get $30 off Kaspersky products.

~DMJ
GeekPolice Academy Manager


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DragonMaster Jay

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Re: Smart engine?

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