Problems with updates after removing AV security suite.

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Problems with updates after removing AV security suite.

Post by vesrasurya on Tue Dec 14, 2010 5:00 am

Hello,

I am not that well with computers but I was super proud of me when I removed a virus from my computer this summer called AV Security Suite. I did research online and somehow managed to get rid of it. Sadly, I donīt really remember how and all the steps I followed... However, now I am unable to update my avira firewall, adobe reader and my itunes wonīt connect to the internet. I do have a regular internet connection. Well, at least when I open firefox, I can surf the internet without any problem. Please can somebody help me? I tried to figure it out myself again before seeking help but I am at the point where I really could use some expert advice ;-) Thank you in advance...K

Ps: I forgot to mention that my Windows Xp is not original, so enabling the automatic update option is apparently not an option... ;-(

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Re: Problems with updates after removing AV security suite.

Post by Belahzur on Tue Dec 14, 2010 10:49 pm

Hello.

Download [You must be registered and logged in to see this link.] by OldTimer to your Desktop.

  • Close all windows and double click OTL.exe
  • Click Run Scan and let the program run uninterrupted
  • It will produce two logs for you, one will pop up - OTL.txt, the other will be saved on your Desktop - Extras.txt. Post both logs in this thread.
  • You may need to use two posts to get it all.


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Re: Problems with updates after removing AV security suite.

Post by vesrasurya on Wed Dec 15, 2010 1:01 am

Nevermind... It happend to be the proxy server...Thanks for the response though. Great site!! ;-) Thank You!


Last edited by vesrasurya on Wed Dec 15, 2010 3:28 am; edited 1 time in total

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Re: Problems with updates after removing AV security suite.

Post by vesrasurya on Wed Dec 15, 2010 1:04 am




Last edited by vesrasurya on Wed Dec 15, 2010 3:24 am; edited 1 time in total

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Re: Problems with updates after removing AV security suite.

Post by vesrasurya on Wed Dec 15, 2010 1:08 am

Uh...thatīs a lot ;-) Not sure if it matters but Windows is in German and OTL wrote the report automatically in German. Sry, I have not mentioned that but I am hoping it does not matter...?

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Re: Problems with updates after removing AV security suite.

Post by Belahzur on Wed Dec 15, 2010 11:54 pm

No it doesn't, I can still read it in German.


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