Need help please with virus - ipodservice.exe is infected. Do you want to...

Page 2 of 2 Previous  1, 2

View previous topic View next topic Go down

Solved Need help please with virus - ipodservice.exe is infected. Do you want to...

Post by jsmetana on Fri 10 Dec 2010, 3:11 pm

First topic message reminder :

Hello, I am running Windows XP Home Service Pack 3 and am getting bombarded with xxx.exe is infected, do you want to activate your anti virus software now?

I can get into Safe mode and I have run Malwarebytes with no luck. I have HijackThis logs but don't know how to read them. Can someone help me? Thank you!!!

jsmetana

Newbie Surfer
Newbie Surfer

Posts : 20
Joined : 2010-12-10
Operating System : XP

View user profile

Back to top Go down


Solved Re: Need help please with virus - ipodservice.exe is infected. Do you want to...

Post by Sneakyone on Sun 19 Dec 2010, 5:55 pm

Yep, you are all clean.

Your computer is now clean. Now, time to remove the tools used, and update your computer to prevent vulnerability.

Updating System Restore

Now to get you off to a good start we will clean your restore points so that all the bad stuff is gone for good. Then if you need to restore at some stage you will be clean. There are several ways to reset your restore points, but this is my method:
  • Select Start > All Programs > Accessories > System tools > System Restore.
  • On the dialogue box that appears select Create a Restore Point
  • Click NEXT
  • Enter a name e.g. Clean
  • Click CREATE.


You now have a clean restore point.

To get rid of the bad ones:
  • Select Start > All Programs > Accessories > System tools > Disk Cleanup.
  • In the Drop down box that appears select your main drive e.g. C
  • Click OK
  • The System will do a calculation of temporary/old files, and then display a dialogue box.
  • Select the More Options Tab.
  • At the bottom will be a System Restore box with a CLEANUP button click this
  • Accept the Warning and select OK again, the program will close and you are done.


========

Removing the tools

Now, to remove all of the tools we used and the files and folders they created, please do the following:

Download OTC.exe by OldTimer:
  • Save it to your Desktop.
  • Double click OTC.exe.
  • Click the CleanUp! button.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes.
    Note: If any tool, file or folder (belonging to the program we have used) hasn't been deleted, please delete it manually.


============

Service Pack upgrade

Please consider upgrading to Windows XP SP3, because it includes all previously released updates. It also includes a small number of new functionalities. Some of the updates that Service Pack 3 provides, you may not have. It is now available via Windows Update.

More info about SP3: [You must be registered and logged in to see this link.]

============

Update Programs

Please download the newest version of Adobe Acrobat Reader from Adobe.com

Before installing: it is important to remove older versions of Acrobat Reader since it does not do so automatically and old versions still leave you vulnerable.
Go to the Control Panel and enter Add or Remove Programs.
Search in the list for all previous installed versions of Adobe Acrobat Reader. Uninstall/Remove each of them.

Once old versions are gone, please install the newest version.



Please download the newest version of Java from Java.com.

Before installing: it is important to remove older versions of Java since it does not do so automatically and old versions still leave you vulnerable.
Go to the Control Panel and enter Add or Remove Programs.
Search in the list for all previous installed versions of Java (J2SE Runtime Environment). Please uninstall/remove each of them.

Once old versions are gone, please install the newest version.

===============

Staying Protected

If you don't have a Anti-Virus I recommend to download these free Anti-Virus programs:
1. Avast!
2. Avira
3. Microsoft Security Essentials

If you don't have a good firewall I recommend these free firewalls:
1. Comodo Firewall
2. Tallemu Online Armor

I recommend using MalwareBytes Anti-Malware for a anti-malware program.

If you don't have a anti-spyware I recommend to download these free programs to help keep you spyware free:
1. SpywareBlaster
2. Spybot - Search & Destroy

Please don't download more than one Anti-virus, firewall, or anti-spyware because they will conflict with each other making your computer slow, data loss, and false results so please just don't do it.

================

Here are some prevention tips:

1. Torrents are a conduit of malware; this is why we highly recommend not using them as chances are extremely high that you will be infected from them.

2. Cracks/warez/keygens are another conduit of malware and are illegal so don't use them.

3. Disable auto-run to prevent auto-run worms from infecting your machine through USB drives.XP or Vista/7

4. Always make sure you have the latest Windows update.

5. Use a Site Advisor so you don't go to sites that will infect you. Web-of-Trust or Mcafee Siteadvisor

6. Also there are many holes and flaws in Internet Explorer I recommend using Firefox or Google Chrome to keep you more safe.

7. Always keep your Java and Adobe Reader updated and all older versions removed to keep clear from exploits.

8. Don't fall for Scareware. What is Scareware? A rogue anti-virus on your system that will scare you into buying their fake software due to false detections.

9. Be sure to always have a firewall and anti-virus installed at all times.

Thanks for choosing GeekPolice, see [You must be registered and logged in to see this link.] if you would like to leave feedback or contribute to our site. Do you have any more questions?

For more information on keeping yourself safe please visit [You must be registered and logged in to see this link.]


I'm livin' life in the fast lane.


Sneakyone

Tech Officer
Tech Officer

Posts : 2707
Joined : 2010-01-10
Operating System : Windows 7 Ultimate 64-bit

View user profile http://twitter.com/AVerySneakyone

Back to top Go down

Solved Thank you

Post by jsmetana on Mon 20 Dec 2010, 2:19 am

Thank you so much for helping me with this. Your service is invaluable and I really appreciate it. Thank you again.

jsmetana

Newbie Surfer
Newbie Surfer

Posts : 20
Joined : 2010-12-10
Operating System : XP

View user profile

Back to top Go down

Solved Re: Need help please with virus - ipodservice.exe is infected. Do you want to...

Post by Sneakyone on Mon 20 Dec 2010, 4:20 pm

You're welcome, glad to help.


I'm livin' life in the fast lane.


Sneakyone

Tech Officer
Tech Officer

Posts : 2707
Joined : 2010-01-10
Operating System : Windows 7 Ultimate 64-bit

View user profile http://twitter.com/AVerySneakyone

Back to top Go down

Solved Re: Need help please with virus - ipodservice.exe is infected. Do you want to...

Post by Sponsored content Today at 11:24 am


Sponsored content


Back to top Go down

Page 2 of 2 Previous  1, 2

View previous topic View next topic Back to top


 
Permissions in this forum:
You cannot reply to topics in this forum