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HDD issues continue

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HDD issues continue

Post by DebLaur on Tue Dec 07, 2010 3:50 am

Hi,
I followed other poster's suggestions for ridding my mother's computer of HDD but the computer still seems to be infected. I ran the "OTL" also as suggested. Help would be greatly appreciated! Thanks!


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And the "Extras"

Post by DebLaur on Tue Dec 07, 2010 3:52 am

The other half of the "OTL" as suggested... I'm sorry if I'm off with the lingo...

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Re: HDD issues continue

Post by Crush on Tue Dec 07, 2010 11:20 pm

Hi,

Please don't respond to your own thread. This thread was nearly missed for a day because it was not unanswered.

Please download and run this tool.

Download Malwarebytes' Anti-Malware from [You must be registered and logged in to see this link.]

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.


Post the contents of the MBAM Log

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Re: HDD issues continue

Post by DebLaur on Wed Dec 08, 2010 3:13 am

Sorry for not following protocol. Ran the malware suggested and still experiencing issues. Thanks again for your help!
Contents of log:

Malwarebytes' Anti-Malware 1.50
[You must be registered and logged in to see this link.]

Database version: 5268

Windows 5.1.2600 Service Pack 3 (Safe Mode)
Internet Explorer 8.0.6001.18702

12/7/2010 10:02:26 PM
mbam-log-2010-12-07 (22-02-26).txt

Scan type: Quick scan
Objects scanned: 160288
Time elapsed: 7 minute(s), 1 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\IGwqNKmplw.exe (Rogue.HDDSCan) -> Value: IGwqNKmplw.exe -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
c:\documents and settings\Debbie.DEB\local settings\Temp\igwqnkmplw.exe (Rogue.HDDSCan) -> Quarantined and deleted successfully.
c:\documents and settings\Debbie.DEB\local settings\Temp\qvgbqcmsas.dll (Rogue.HDDScan) -> Quarantined and deleted successfully.

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Re: HDD issues continue

Post by Crush on Thu Dec 09, 2010 8:47 pm

Hi,

Does Normal Mode work? Please re-run a scan in Normal Mode so MBAM is at its most powerful.

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