Netbook web browsers won't connect to Internet

View previous topic View next topic Go down

Netbook web browsers won't connect to Internet

Post by ramal123 on Wed 01 Dec 2010, 12:03 pm

My daughter has a Asus Eee Notebook and IE8 nor Safari will display webpages. Windows Defender stated that a virus was on the hard drive named "Rogue:Win32/FakeVimes" which it states it removed successfully. However, the internet still does not connect. However, I am able to use Skype with no problem.

The netbook is running Windows 7 Starter Edition.


Last edited by ramal123 on Wed 01 Dec 2010, 12:20 pm; edited 1 time in total

ramal123

Newbie Surfer
Newbie Surfer

Posts : 19
Joined : 2009-09-20
Operating System : XP

View user profile

Back to top Go down

Re: Netbook web browsers won't connect to Internet

Post by ramal123 on Wed 01 Dec 2010, 12:07 pm

But I am available to use Skype with no problem.

ramal123

Newbie Surfer
Newbie Surfer

Posts : 19
Joined : 2009-09-20
Operating System : XP

View user profile

Back to top Go down

Re: Netbook web browsers won't connect to Internet

Post by DragonMaster Jay on Wed 01 Dec 2010, 9:30 pm

Scan for malware

Please download Malwarebytes Anti-Malware from Download.CNET.com.
Alternate link: BleepingComputer.com.
(Note: if you already have the program installed, just follow the directions. No need to re-download or re-install!)

Double Click mbam-setup.exe to install the application.

(Note: if you already have the program installed, open Malwarebytes from the Start Menu or Desktop shortcut, click the Update tab, and click Check for Updates, before doing the scan as instructed below!)

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. If you are prompted to restart, please allow it to restart your computer. Failure to do this, will cause the infection to still be active on the computer.
  • Please save the log to a location you will remember.
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • The log can also be found at C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt
  • Copy and paste the entire report in your next reply.


[You must be registered and logged in to see this link.] - Get $30 off Kaspersky products.

~DMJ
GeekPolice Academy Manager


Donations/Contributions

DragonMaster Jay

Manager | Tech Officer
Manager | Tech Officer

Posts : 13451
Joined : 2009-09-07
Operating System : Windows 7 Ultimate

View user profile http://www.twitter.com/jaypfoutz

Back to top Go down

Re: Netbook web browsers won't connect to Internet

Post by DragonMaster Jay on Fri 10 Dec 2010, 2:25 pm

Still with us?


[You must be registered and logged in to see this link.] - Get $30 off Kaspersky products.

~DMJ
GeekPolice Academy Manager


Donations/Contributions

DragonMaster Jay

Manager | Tech Officer
Manager | Tech Officer

Posts : 13451
Joined : 2009-09-07
Operating System : Windows 7 Ultimate

View user profile http://www.twitter.com/jaypfoutz

Back to top Go down

Re: Netbook web browsers won't connect to Internet

Post by Sponsored content Today at 7:55 am


Sponsored content


Back to top Go down

View previous topic View next topic Back to top


 
Permissions in this forum:
You cannot reply to topics in this forum