stubborn stubborn Think Point virus/malware

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stubborn stubborn Think Point virus/malware

Post by tatia44 on Tue 30 Nov 2010, 10:13 am

I had Malwarebytes already installed on my computer from a previous encounter with a virus from last year. When Thinkpoint came on, I went into safemode with networking, updated the Malewarebytes and ran BOTH the fast and full scans. It detected 4 files total, which I have removed. I have done this twice.
ThinkPoint STILL shows up in its full glory on the regular mode.

SIGH. What more can I do? Should I?

1. Download a completely new version of Malwarebytes from online?
2. Download SpywareDoctor? or something different?
3. Or do I need to do a manual removal? (please no... )

thanks in advance... this little bugger is a sure pain in the butt.

tatia44

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Re: stubborn stubborn Think Point virus/malware

Post by Belahzur on Wed 01 Dec 2010, 11:28 am

Hello.

Download OTL by OldTimer to your Desktop.

  • Close all windows and double click OTL.exe
  • Click Run Scan and let the program run uninterrupted
  • It will produce two logs for you, one will pop up - OTL.txt, the other will be saved on your Desktop - Extras.txt. Post both logs in this thread.
  • You may need to use two posts to get it all.


@RealBelahzur - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


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