Windows XP Home hangs up on "preparing network connection"

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Windows XP Home hangs up on "preparing network connection"

Post by datakop on Tue 30 Nov 2010, 5:22 am

Hi,

I am on a laptop with Vista Home.

My friend has a desktop with XP home premium.

Her system hangs up with the above message.

I had her try to start up in Safe Mode, it does start but then automatically closes and restarts resulting in the same message.

I am hoping someone can tell me where I can get a fix for this so that I can call her and tell her what to do. She lives quite a distance away, so I'd like to fix it by 'phone.

Hope you can help.

If necessary, I will get her to write down the errror message that shows just before Safe Mode shuts down and restarts.

Thanks

Duncan

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Re: Windows XP Home hangs up on "preparing network connection"

Post by Nazzgull on Wed 01 Dec 2010, 6:30 am

Hi,
If you have Windows XP CD, you can easy use Recovery Tools to check that Windows.

Boot from Windows XP CD, at first screen you'll see options "Press R for Recovery" and do it. In Command Prompt, type following command and press Enter :
CHKDSK /f



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