Removed Thinkpoint, now no printer communication, please help

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Removed Thinkpoint, now no printer communication, please help

Post by cmatt on Sun Nov 28, 2010 2:19 am

Like the title says, there appears to be no communication between my computer and printer after removing Thinkpoint.

Here's the thread where I followed the given instructions: http://www.GeekPolice.net/virus-spyware-malware-removal-f11/thought-i-got-rid-of-the-thinkpoint-virus-t24420.htm

Any thoughts?

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Re: Removed Thinkpoint, now no printer communication, please help

Post by Nazzgull on Mon Nov 29, 2010 2:44 pm

Hi,
If you have Driver CD from your Printer at house, use it to install driver again.



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Re: Removed Thinkpoint, now no printer communication, please help

Post by cmatt on Tue Nov 30, 2010 6:47 pm

It's my in-laws' computer. It's the Dell printer that they ordered with the computer. Is it possible to download the driver's from Dell's website?

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Re: Removed Thinkpoint, now no printer communication, please help

Post by Nazzgull on Tue Nov 30, 2010 6:53 pm

Okay. You should download if, i think Dell have page for drivers and software.



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Re: Removed Thinkpoint, now no printer communication, please help

Post by cmatt on Tue Dec 07, 2010 6:00 am

I was finally able to get over there tonight. I ended up completely uninstalling the printer and then reinstalled with the drivers. Works great for now. Thank you for the help.

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Re: Removed Thinkpoint, now no printer communication, please help

Post by Nazzgull on Tue Dec 07, 2010 11:27 am

Thanks for let us know.



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