Windows Vista: White Screen after log in..please help fix?

View previous topic View next topic Go down

Windows Vista: White Screen after log in..please help fix?

Post by jenny767 on 26th November 2010, 8:10 pm

OK. I turn on my computer (normal mode) and when i log in i get a big blank white screen. I can only see the mouse.That's it. I go to the task manager and i get the following
csrss.exe
dwm.exe
explorer.exe
rundll32.exe
taskeng.exe
taskmgr.exe
winlogon.exe

These r the things that r running. I don't know what to do. It works when i log in in SAFE MODE but not normal mode = white screen. Is there anything i can do to get the computer back to normal.

p.s this started to occur after i just removed malware from my computer...i believe it was think point & backup bot...they r all out but yah...still got white sceen when i log in...any help? Really want to fix it..

jenny767
Beginner
Beginner

Posts Posts : 3
Joined Joined : 2010-11-26
OS OS : VISTA
Points Points : 22073
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Windows Vista: White Screen after log in..please help fix?

Post by Nazzgull on 26th November 2010, 9:01 pm

Hi, welcome to GeekPolice.net!

Please boot your Windows normally and open Task Manager. Click on New Task.. button, type next command and press Enter:

sfc /scannow



Nazzgull
Top Dog
Top Dog

Posts Posts : 2330
Joined Joined : 2008-08-03
Gender Gender : Male
OS OS : Windows 7 Professional
Points Points : 40485
# Likes # Likes : 1

View user profile

Back to top Go down

Re: Windows Vista: White Screen after log in..please help fix?

Post by jenny767 on 26th November 2010, 9:37 pm

nothing shows up..

jenny767
Beginner
Beginner

Posts Posts : 3
Joined Joined : 2010-11-26
OS OS : VISTA
Points Points : 22073
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Windows Vista: White Screen after log in..please help fix?

Post by Nazzgull on 26th November 2010, 10:10 pm

Okay, please go to Safe Mode. Go to Start > Run > type CMD and press enter. In Command Prompt type above command and press Enter.



Nazzgull
Top Dog
Top Dog

Posts Posts : 2330
Joined Joined : 2008-08-03
Gender Gender : Male
OS OS : Windows 7 Professional
Points Points : 40485
# Likes # Likes : 1

View user profile

Back to top Go down

Re: Windows Vista: White Screen after log in..please help fix?

Post by jenny767 on 26th November 2010, 11:43 pm

oh i got it! Big Grin!! THANKS!!!!!

jenny767
Beginner
Beginner

Posts Posts : 3
Joined Joined : 2010-11-26
OS OS : VISTA
Points Points : 22073
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Windows Vista: White Screen after log in..please help fix?

Post by Nazzgull on 30th November 2010, 7:16 pm

No problem Smile Have a nice day Smile



Nazzgull
Top Dog
Top Dog

Posts Posts : 2330
Joined Joined : 2008-08-03
Gender Gender : Male
OS OS : Windows 7 Professional
Points Points : 40485
# Likes # Likes : 1

View user profile

Back to top Go down

View previous topic View next topic Back to top

- Similar topics

 
Permissions in this forum:
You cannot reply to topics in this forum