XP & SP3

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XP & SP3

Post by JP614 on Thu Nov 25, 2010 12:15 am

While trying to install XP SP3 I recieved this error mesage

"The file C:\windows\system32\smss.exe is open or in use by another application. Close all other applications and then click Retry."

I did that and got the same error again. After much research I learned smss.exe should only be found in C:\windows\system32. After doing a search of my hard drive I found the application in these folders also.

C:\WINDOWS\SoftwareDistibution\Download\9866fb57abdc0ea2f5d4e132d055ba4e
C:\WINDOWS\SoftwareDistibution\Download\cf8ec753e88561d2ddb53e183dc05c3e
C:\WINDOWS\SoftwareDistibution\Download\fab149e21283fbaa0a0322fb64cc3aa3

Should I be concerned about this? I have read that smss.exe could be linked to a worm virus.

JP614
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Re: XP & SP3

Post by Belahzur on Fri Nov 26, 2010 12:53 am

Hello.

Download [You must be registered and logged in to see this link.] by OldTimer to your Desktop.

  • Close all windows and double click OTL.exe
  • Click Run Scan and let the program run uninterrupted
  • It will produce two logs for you, one will pop up - OTL.txt, the other will be saved on your Desktop - Extras.txt. Post both logs in this thread.
  • You may need to use two posts to get it all.


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


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