ThinkPoint - now will not even boot up

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ThinkPoint - now will not even boot up

Post by mwmorin on Fri 19 Nov 2010, 9:02 am

First topic message reminder :

Windows XP - Home

History:

- got thinkpoint infection
- i was still able to login in but could not run any browser
- I followed steps on your site to get rid of this malware- [You must be registered and logged in to see this link.]
- several infections were detected and removed
- still could not load browser

After rebooting a couple of times, this is now happening:

I turn on the computer. I can get to BIOS screen, that is it. After that I get a flashing underscore character in the top left of screen on a black background.

Is there any recommendation?

thanks,
Mike


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Re: ThinkPoint - now will not even boot up

Post by mwmorin on Fri 17 Dec 2010, 2:46 pm

OTL output is below. By the way, I also tried to boot normally after this and still get the blinking cursor.

OTL output:


========== OTL ==========
C:\Documents and Settings\Michael Morin\Application Data\start moved successfully.
C:\Documents and Settings\Michael Morin\Application Data\completescan moved successfully.
C:\Documents and Settings\Michael Morin\Application Data\install moved successfully.
C:\Documents and Settings\Michael Morin\Application Data\hotfixa moved successfully.
C:\Documents and Settings\Michael Morin\Application Data\mpauth.dat moved successfully.

OTLPE by OldTimer - Version 3.1.43.0 log created on 12162010_223529

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Re: ThinkPoint - now will not even boot up

Post by Belahzur on Sat 18 Dec 2010, 10:22 am

Hello.
Please download Combofix again, without renaming it, see if it will run now.


@RealBelahzur - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


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Re: ThinkPoint - now will not even boot up

Post by mwmorin on Sat 18 Dec 2010, 1:05 pm

It still says that I have a corrupt version of combofix.

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Re: ThinkPoint - now will not even boot up

Post by Belahzur on Sun 19 Dec 2010, 10:34 am

Hello.
Please run this next script.

Please run OTLPE.

  • Copy the commands with file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):


    :OTL
    O4 - HKLM..\Run: [] File not found
    O20 - HKU\Michael_Morin_ON_C Winlogon: Shell - (C:\Documents and Settings\Michael Morin\Application Data\hotfix.exe) - C:\Documents and Settings\Michael Morin\Application Data\hotfix.exe File not found

    :command
    [emptytemp]
    [reboot]


  • Return to OTL, right click in the "Custom Scans/Fixes" window (under the light green bar) and choose Paste.

  • Click the red Run Fix button.
  • A fix log in Notepad will appear. Copy the contents of the fix log to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
  • Close OTL.exe
If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.


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Re: ThinkPoint - now will not even boot up

Post by Sponsored content Today at 5:58 pm


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