Intel 82801G (ICH7Family) USB Universal Host Controller Driver Intalling Problem

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Intel 82801G (ICH7Family) USB Universal Host Controller Driver Intalling Problem

Post by Computer[s] on Mon Nov 15, 2010 11:05 pm

I have a Compaq Presario C571NR Notebook PC with Windows 7 Home Premium , and the USB Universal Serial Bus drivers (hence title) Intel 82801G (ICH7 Family) USB Universal Host Controller Driver 27C8, 27C9, 27CA, 27CC are having driver installation problems. Now I have pretty much tried everything like system restore, manufacture website, Intel, Microsoft, Shutting off completely and drain power then turning on, uninstalling drivers then restarting the computer, and yet I cannot prevail. I think there is a unique problem. I know it's not the motherbord otherwise the computer would have detoriated already (warranty expired in 2006 meaning computer was bought in 2005 prob.). Mass storaging devices are okay but mouses and keyboards no longer work. Can anyone help, I will supply more info If you can help me.

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Re: Intel 82801G (ICH7Family) USB Universal Host Controller Driver Intalling Problem

Post by Nazzgull on Thu Nov 18, 2010 12:15 pm

Hi,
Did you tried go to BIOS and set USB ports to Enable ? Also, can you use Safe Mode to access Windows ? Go to Safe Mode and check if you can use keyboard and mouse. I would like to check software first, after that, lets go hardware diagnostic.



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Re: Intel 82801G (ICH7Family) USB Universal Host Controller Driver Intalling Problem

Post by Computer[s] on Thu Nov 18, 2010 12:57 pm

No, I have not tried to go to BIOS, I did not go so I wouldn't accidently mess up the laptop, but I will try. I'll also see if it works during safe mode. I have one thing to tell. My USB ports seemed to work when computer was starting. I know this since I plugged in my Ipod in and it was connected then it stopped working when the computer finishing loading it stops.

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Re: Intel 82801G (ICH7Family) USB Universal Host Controller Driver Intalling Problem

Post by Nazzgull on Thu Nov 18, 2010 1:13 pm

Okay, it might be malware. Would you like to visit Virus, Spyware and Malware forum on GeekPolice. Just follow steps from here :
http://www.GeekPolice.net/virus-spyware-malware-removal-f11/read-this-before-posting-t3821.htm



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