Thinkpoint on netbook

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Thinkpoint on netbook

Post by gfam64 on 14th November 2010, 3:55 pm

Hi and help please. Ive downloaded thinkpoint to my netbook and cannot restart in any safe modes without the thinkpoint virus poping up. Can you help please?

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Re: Thinkpoint on netbook

Post by Belahzur on 15th November 2010, 1:46 am

Hello.

Download [You must be registered and logged in to see this link.] by OldTimer to your Desktop.

  • Close all windows and double click OTL.exe
  • Click Run Scan and let the program run uninterrupted
  • It will produce two logs for you, one will pop up - OTL.txt, the other will be saved on your Desktop - Extras.txt. Post both logs in this thread.
  • You may need to use two posts to get it all.


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Re: Thinkpoint on netbook

Post by Dr Jay on 22nd November 2010, 5:48 am

Are you still with us?

We need to know any other issues that are plaguing your computer. Kindly give a summary so we know how to continue from here.

Many of the things to note for us would be:

  • Slow computer
  • Error messages
  • Fake antivirus alerts or the icon in the system tray
  • svchost.exe running at 100%
  • System crashes or blue screen of death


Dr. Jay (DJ)


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