How to get rid of the Antivirus Action program. Please help!

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How to get rid of the Antivirus Action program. Please help!

Post by hockeygrl8708 on 14th November 2010, 2:18 pm

I was surfing the Internet and seemed to have picked up the virus identified as Antivirus Action. It won't let me run anything and keeps presenting a "Windows Security Alert" pop-up and an "Antivirus Software Alert" pop-up. I have read a previous answer for this and my problem is that I can not get internet access on my computer. Everytime I try to use the internet the Antivirus Action program website comes up and says I need to buy the full program.

What do I do if I cant get to the internet to download the right program to get rid of the Antivirus Action???
Please help!!!


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Re: How to get rid of the Antivirus Action program. Please help!

Post by Belahzur on 15th November 2010, 1:38 am

Hello.

Download [You must be registered and logged in to see this link.] by OldTimer to your Desktop.

  • Close all windows and double click OTL.exe
  • Click Run Scan and let the program run uninterrupted
  • It will produce two logs for you, one will pop up - OTL.txt, the other will be saved on your Desktop - Extras.txt. Post both logs in this thread.
  • You may need to use two posts to get it all.


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


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Re: How to get rid of the Antivirus Action program. Please help!

Post by Dr Jay on 22nd November 2010, 5:48 am

Are you still with us?

We need to know any other issues that are plaguing your computer. Kindly give a summary so we know how to continue from here.

Many of the things to note for us would be:

  • Slow computer
  • Error messages
  • Fake antivirus alerts or the icon in the system tray
  • svchost.exe running at 100%
  • System crashes or blue screen of death


Dr. Jay (DJ)


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