Thinkpoint virus, can't open internet in safe mode

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Thinkpoint virus, can't open internet in safe mode

Post by kerabug on 12th November 2010, 3:55 pm

I have the Thinkpoint virus. I started my computer in Safe mode with networking, as directed, but now I can't open the internet anywhere. I can open the internet in normal mode. What can I do to fix this? PLEASE HELP!

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Re: Thinkpoint virus, can't open internet in safe mode

Post by Belahzur on 13th November 2010, 12:59 am

Hello.

Download [You must be registered and logged in to see this link.] by OldTimer to your Desktop.

  • Close all windows and double click OTL.exe
  • Click Run Scan and let the program run uninterrupted
  • It will produce two logs for you, one will pop up - OTL.txt, the other will be saved on your Desktop - Extras.txt. Post both logs in this thread.
  • You may need to use two posts to get it all.


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


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Re: Thinkpoint virus, can't open internet in safe mode

Post by Dr Jay on 22nd November 2010, 5:49 am

Are you still with us?

We need to know any other issues that are plaguing your computer. Kindly give a summary so we know how to continue from here.

Many of the things to note for us would be:

  • Slow computer
  • Error messages
  • Fake antivirus alerts or the icon in the system tray
  • svchost.exe running at 100%
  • System crashes or blue screen of death


Dr. Jay (DJ)


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