BSOD issue # 0x0000007b windows XP

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BSOD issue # 0x0000007b windows XP

Post by mercerboy21 on 12th November 2010, 3:28 am

a friend of mine from home messaged me with this BSOD error message.. is there an easy fix for this issue? the information that is provided in the link which links it to microsoft sounds very difficult to explain to someone that dont know anything about computers. and i was quit lost on how to help him with this one..this be my 1st dealing with this error message. anyway around to fixin this issue?



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Re: BSOD issue # 0x0000007b windows XP

Post by Dr Jay on 13th November 2010, 10:52 am

Do you have a dump file we can see?

That link you have posted is not completely trustworthy, so I am not clicking on it.

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Re: BSOD issue # 0x0000007b windows XP

Post by mercerboy21 on 13th November 2010, 1:14 pm

no i dont. its my friends computer and hes a long trip away from me that i can only do at least 1 every other month..that link about goes to this site.



the one guy put this on there that links it directly to microsoft.

XpUser August 21, 2008 at 22:22:28 Pacific

http://support.microsoft.com/kb/324103

The above article tells you how to troubleshoot this problem. The cause for this BSOD (Blue screen of death) is due to either (1) Boot-Sector Viruses, (2) Device Driver Issues, (3) Hardware Issues, or (4) Other Issues.

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Re: BSOD issue # 0x0000007b windows XP

Post by Dr Jay on 15th November 2010, 2:42 am

Have you done any of the following:

  • chkdsk /r
  • rebuildbcd
  • System File Checker

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Re: BSOD issue # 0x0000007b windows XP

Post by Capt.Jack Sparrow on 16th November 2010, 8:33 pm

Hello,

There are lot of reason why your having BSOD. Without the Dump files it's hard to predict with just the stop codes. See if you can get the Dump files.
If the System is not booting at all .

Start with Hardware Diagnostic follow this link http://captaindebugger.wordpress.com/hardware-diagnostic/ and run all the Diagnostic.

Hope this helps,
Captain


Regards,
Captain MVP


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