Think point virus probelm, help please

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Think point virus probelm, help please

Post by danielamon on Fri 12 Nov 2010, 3:30 am

hi everyone, my name is daniela and i have a problem with a program that has installed itself on my lap top, i have collected some information on how to get rid of it downloading some programs but my main problem is that i can't access internet, my question is
How can i get ris of it?
thank u!!!

danielamon

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Re: Think point virus probelm, help please

Post by Belahzur on Fri 12 Nov 2010, 11:12 am

Hello.

Download OTL by OldTimer to your Desktop.

  • Close all windows and double click OTL.exe
  • Click Run Scan and let the program run uninterrupted
  • It will produce two logs for you, one will pop up - OTL.txt, the other will be saved on your Desktop - Extras.txt. Post both logs in this thread.
  • You may need to use two posts to get it all.


@RealBelahzur - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


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