I have a problem with my ip adress.

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I have a problem with my ip adress.

Post by latrobe on Sun Nov 07, 2010 6:35 pm

Hi, I had a virus on my computer which i was told to remove by reinstalling my operating system. I have done this and I think that the virus is gone but now my internet won't connect, it says that there is something wrong with my ip adress. My keyboard keys are also all muddled. Can you please help?

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Re: I have a problem with my ip adress.

Post by Dr Jay on Mon Nov 08, 2010 9:49 am

Please download RenewMyDNS by DragonMaster Jay.
  • Save it to your Desktop.
  • Double-click RenewMyDNS.exe to start the program.
  • Follow the prompts, and when finished it will launch a log.
  • Post that log in your next reply.
  • After posting the log, delete RenewMyDNS.exe

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Re: I have a problem with my ip adress.

Post by latrobe on Mon Nov 08, 2010 6:50 pm

RenewMyDNS by DragonMaster Jay
DNS Diagnostics and refresher
Version 0.3.2

Microsoft Windows XP [Version 5.1.2600]


``````````Network and DNS Information``````````




Windows IP Configuration



Host Name . . . . . . . . . . . . : your-ad3e76b51b

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No



Ethernet adapter Local Area Connection:



Media State . . . . . . . . . . . : Media disconnected

Description . . . . . . . . . . . : Generic Marvell Yukon 88E8040 PCI-E Fast Ethernet Controller

Physical Address. . . . . . . . . : 00-13-77-AD-67-3E



Ethernet adapter Wireless Network Connection:



Media State . . . . . . . . . . . : Media disconnected

Description . . . . . . . . . . . : Atheros AR5007EG Wireless Network Adapter

Physical Address. . . . . . . . . : 00-21-63-8D-53-E1




Windows IP Configuration



Successfully flushed the DNS Resolver Cache.



``````````Speed-test - Ping``````````
Ping request could not find host yahoo.com. Please check the name and try again.

Ping request could not find host GeekPolice.net. Please check the name and try again.

Ping request could not find host facebook.com. Please check the name and try again.

Ping request could not find host google.com. Please check the name and try again.


********************
EOF

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Re: I have a problem with my ip adress.

Post by Dr Jay on Tue Nov 09, 2010 10:51 am

Are you currently connected with a wireless networking router, or have been in the past?

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Re: I have a problem with my ip adress.

Post by latrobe on Tue Nov 09, 2010 4:39 pm

Yes

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Re: I have a problem with my ip adress.

Post by Dr Jay on Wed Nov 10, 2010 6:25 am

Information about the router

Please supply more info about your router.

  • Manufacturer (Linksys, Belkin, etc.)
  • Year bought
  • Current setup of Internet connection (see below)


To figure out the current setup of your Internet connection, go to Internet Explorer web browser, type in 192.168.1.1 or 192.168.2.1 and see if this pulls up the router settings page. You should get a password prompt beforehand. If you have not changed the password yourself, it will probably be admin (no username).

I need to know the following:

  • Connection type (PPPoe, Direct, etc.)
  • Static/Primary DNS addresses 1 and 2 and 3 (if available)

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Re: I have a problem with my ip adress.

Post by latrobe on Mon Nov 15, 2010 6:10 pm

On the netgear router it says 'Wireless ADSL Modem Router'
But I cannot find my current set up of the internet because when i click enter it says that internet explorer could not open the search page.

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Re: I have a problem with my ip adress.

Post by Dr Jay on Mon Nov 15, 2010 7:06 pm

Enter in http:// before that and see if it helps...

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Re: I have a problem with my ip adress.

Post by latrobe on Tue Nov 16, 2010 8:05 pm

It still doesn't work. when i press enter the page just stays excatly the same.

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Re: I have a problem with my ip adress.

Post by Dr Jay on Wed Nov 17, 2010 6:21 am

I had no idea you were not connected to the router.

If your router is not installed, please install it and try again.

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Re: I have a problem with my ip adress.

Post by latrobe on Thu Nov 18, 2010 5:13 pm

The internet is working for all of the other computers in my house so the router is installed.

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Re: I have a problem with my ip adress.

Post by Dr Jay on Sat Nov 20, 2010 4:21 am

Oh ok. Would you consider the issue solved or do you still need help?

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Re: I have a problem with my ip adress.

Post by Nazzgull on Sat Nov 20, 2010 11:00 am

I think his computer is still damaged from infection. Should use Recovery Console to check all Windows files. It might be a problem.



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Re: I have a problem with my ip adress.

Post by latrobe on Mon Nov 22, 2010 4:57 pm

How do I do this?

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Re: I have a problem with my ip adress.

Post by Nazzgull on Mon Nov 22, 2010 5:00 pm

Go to Start > Run > type next command and press Enter :

sfc /scannow

Info : If Windows ask you for installation cd, use it.



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