Thinkpoint removed, but still having problems. HELP!

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Thinkpoint removed, but still having problems. HELP!

Post by yvone019 on 5th November 2010, 12:17 am

I followed all instructions from every possible website. Finally removed Thinkpoint, or so I think. When I restart my computer without going into SafeMode, the cursor/mouse freezes and it won't let me click anything on my desktop. Basically my desktop is frozen. While in SafeMode, everything works fine. I need to know if there is any way I can fix it so my desktop and computer is fixed. I have downloaded the Malwarebytes' Anti-Malware program, but it says I have zero infected files on my computer. I went through my registry to delete any file related to the ones listed on a few websites and deleted them. I also downloaded "shell", which was a Registry Editor. I haven't found any other solution to fix my problem. Please help, I am not able to reboot my computer because of the amount of important files I have.

Thank you so much in advance!

yvone019
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Re: Thinkpoint removed, but still having problems. HELP!

Post by Sneakyone on 5th November 2010, 3:59 am

Hi,

Welcome to GeekPolice.net!

Please download [You must be registered and logged in to see this link.] to your Desktop. (If you already have it downloaded, then just follow the instructions below).
  • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  • Under the Custom Scan box paste this in

    %systemroot%\*. /mp /s
    %systemroot%\system32\*.dll /lockedfiles
    %systemroot%\system32\*.exe /lockedfiles
    %systemroot%\Tasks\*.job /lockedfiles
    %systemroot%\system32\drivers\*.sys /lockedfiles
    %systemroot%\System32\config\*.sav
    %systemroot%\system32\*.sys
    %systemroot%\system32\drivers\*.dll
    %systemroot%\system32\drivers\*.ini
    %systemroot%\system32\drivers\*.exe
    %SYSTEMDRIVE%\*.*
    %PROGRAMFILES%\*.
    %appdata%\*.*
    netsvcs
    msconfig
    safebootminimal
    safebootnetwork
    activex
    drivers32
    /md5start
    eventlog.dll
    scecli.dll
    netlogon.dll
    cngaudit.dll
    sceclt.dll
    ntelogon.dll
    logevent.dll
    iaStor.sys
    nvstor.sys
    atapi.sys
    IdeChnDr.sys
    viasraid.sys
    AGP440.sys
    vaxscsi.sys
    nvatabus.sys
    viamraid.sys
    nvata.sys
    nvgts.sys
    iastorv.sys
    ViPrt.sys
    eNetHook.dll
    ahcix86.sys
    KR10N.sys
    disk.sys
    nvstor32.sys
    ahcix86s.sys
    nvrd32.sys
    symmpi.sys
    adp3132.sys
    mv61xx.sys
    usbstor.sys
    /md5stop
    CREATERESTOREPOINT
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs


  • Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.

    • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
    • Please copy (Edit->Select All, Edit->Copy) and paste (Edit->Paste) the contents of these files, one at a time


Note: in the event that OTL fails to run, please use alternate download links to try again:

[You must be registered and logged in to see this link.]
[You must be registered and logged in to see this link.]


I'm livin' life in the fast lane.

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