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Post by thespian123 on Fri 05 Nov 2010, 9:33 am

I have followed all of the steps to remove the virus.
at first I couldnt enter the safe mode so I did it ALL on the regular mode and the antivirus (malwarebytes) DID find the the thinkpoint files affecting my computer so I clicked on remove and restarted it, but then when I logged in the thinkpoint virus was still there...
after some time I figured out a way to enter safemode and followed the steps again, the PROBLEM is that when I run the TASK MANAGER the HOTFIX.exe doesnt exist anymore.... and when I scan my computer while on safe mode (under the ADMINISTRATOR account) it doesnt find anything wrong....

** note ** I can only get the HOTFIX.EXE on my session, but not on the ADMINISTRATOR one...

Any help or suggestions would be much appreciated..




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Post by Belahzur on Fri 05 Nov 2010, 10:01 am


Download OTL by OldTimer to your Desktop.

  • Close all windows and double click OTL.exe
  • Click Run Scan and let the program run uninterrupted
  • It will produce two logs for you, one will pop up - OTL.txt, the other will be saved on your Desktop - Extras.txt. Post both logs in this thread.
  • You may need to use two posts to get it all.

@RealBelahzur - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


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