i need help

Page 3 of 3 Previous  1, 2, 3

View previous topic View next topic Go down

i need help

Post by eggers2010 on Wed 03 Nov 2010, 3:00 am

First topic message reminder :

the virus that is in my computer is blocking me from posting the scan what do i need help the virus is antivius 8 and the message that pops up is from malwarefolist.com can any one help please


Last edited by eggers2010 on Wed 03 Nov 2010, 3:02 am; edited 1 time in total (Reason for editing : mispelled)

eggers2010

Rookie Surfer
Rookie Surfer

Posts : 53
Joined : 2010-11-02
Operating System : xp

View user profile

Back to top Go down


Re: i need help

Post by eggers2010 on Fri 05 Nov 2010, 5:39 am

i am trying to run it i use the link you gave me and then i press yess then start it loaded up a page its blank and baby blue it said at the bottom of the page that the page was done but with errors what do i do from here

eggers2010

Rookie Surfer
Rookie Surfer

Posts : 53
Joined : 2010-11-02
Operating System : xp

View user profile

Back to top Go down

Re: i need help

Post by Sneakyone on Fri 05 Nov 2010, 8:01 am

Hi,

Please do a scan with Kaspersky Online Scanner

Click on the Accept button and install any components it needs.

  • The program will install and then begin downloading the latest definition files.
  • After the files have been downloaded on the left side of the page in the Scan section select My Computer.
  • This will start the program and scan your system.
  • The scan will take a while, so be patient and let it run.
  • Once the scan is complete, click on View scan report
  • Now, click on the Save Report as button.
  • Save the file to your desktop.
  • Copy and paste that information in your next post.


I'm livin' life in the fast lane.


Sneakyone

Tech Officer
Tech Officer

Posts : 2707
Joined : 2010-01-10
Operating System : Windows 7 Ultimate 64-bit

View user profile http://twitter.com/AVerySneakyone

Back to top Go down

Re: i need help

Post by eggers2010 on Sat 06 Nov 2010, 9:47 am

Friday, November 5, 2010
Operating system: Microsoft Windows XP Home Edition Service Pack 3 (build 2600)
Kaspersky Online Scanner version: 7.0.26.13
Last database update: Thursday, November 04, 2010 14:55:09
Records in database: 4212653


Scan settings
scan using the following database extended
Scan archives yes
Scan e-mail databases yes

Scan area My Computer
C:\
D:\
E:\
F:\
G:\
H:\
I:\

Scan statistics
Objects scanned 129933
Threats found 0
Infected objects found 0
Suspicious objects found 0
Scan duration 12:14:28

No threats found. Scanned area is clean.
Selected area has been scanned.

eggers2010

Rookie Surfer
Rookie Surfer

Posts : 53
Joined : 2010-11-02
Operating System : xp

View user profile

Back to top Go down

Re: i need help

Post by Sneakyone on Sat 06 Nov 2010, 10:02 am

Hi,

How is your computer running now?


I'm livin' life in the fast lane.


Sneakyone

Tech Officer
Tech Officer

Posts : 2707
Joined : 2010-01-10
Operating System : Windows 7 Ultimate 64-bit

View user profile http://twitter.com/AVerySneakyone

Back to top Go down

Re: i need help

Post by eggers2010 on Sat 06 Nov 2010, 10:04 am

none of the stuff is poping up its running a little slow but you did fix the problem can you help me speed it up or do i need to post another ad in another post

eggers2010

Rookie Surfer
Rookie Surfer

Posts : 53
Joined : 2010-11-02
Operating System : xp

View user profile

Back to top Go down

Re: i need help

Post by Sneakyone on Sun 07 Nov 2010, 2:03 am

Hi,

This should speed it up a little.

Your computer is now clean. Now, time to remove the tools used, and update your computer to prevent vulnerability.

Updating System Restore

Now to get you off to a good start we will clean your restore points so that all the bad stuff is gone for good. Then if you need to restore at some stage you will be clean. There are several ways to reset your restore points, but this is my method:
  • Select Start > All Programs > Accessories > System tools > System Restore.
  • On the dialogue box that appears select Create a Restore Point
  • Click NEXT
  • Enter a name e.g. Clean
  • Click CREATE.


You now have a clean restore point.

To get rid of the bad ones:
  • Select Start > All Programs > Accessories > System tools > Disk Cleanup.
  • In the Drop down box that appears select your main drive e.g. C
  • Click OK
  • The System will do a calculation of temporary/old files, and then display a dialogue box.
  • Select the More Options Tab.
  • At the bottom will be a System Restore box with a CLEANUP button click this
  • Accept the Warning and select OK again, the program will close and you are done.


========

Removing the tools

Now, to remove all of the tools we used and the files and folders they created, please do the following:

Download OTC.exe by OldTimer:
  • Save it to your Desktop.
  • Double click OTC.exe.
  • Click the CleanUp! button.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes.
    Note: If any tool, file or folder (belonging to the program we have used) hasn't been deleted, please delete it manually.


============

Service Pack upgrade

Please consider upgrading to Windows XP SP3, because it includes all previously released updates. It also includes a small number of new functionalities. Some of the updates that Service Pack 3 provides, you may not have. It is now available via Windows Update.

More info about SP3: [You must be registered and logged in to see this link.]

============

Update Programs

Please download the newest version of Adobe Acrobat Reader from Adobe.com

Before installing: it is important to remove older versions of Acrobat Reader since it does not do so automatically and old versions still leave you vulnerable.
Go to the Control Panel and enter Add or Remove Programs.
Search in the list for all previous installed versions of Adobe Acrobat Reader. Uninstall/Remove each of them.

Once old versions are gone, please install the newest version.



Please download the newest version of Java from Java.com.

Before installing: it is important to remove older versions of Java since it does not do so automatically and old versions still leave you vulnerable.
Go to the Control Panel and enter Add or Remove Programs.
Search in the list for all previous installed versions of Java (J2SE Runtime Environment). Please uninstall/remove each of them.

Once old versions are gone, please install the newest version.

===============

Staying Protected

If you don't have a Anti-Virus I recommend to download these free Anti-Virus programs:
1. Avast!
2. Avira
3. Microsoft Security Essentials

If you don't have a good firewall I recommend these free firewalls:
1. Comodo Firewall
2. Tallemu Online Armor

I recommend using MalwareBytes Anti-Malware for a anti-malware program.

If you don't have a anti-spyware I recommend to download these free programs to help keep you spyware free:
1. SpywareBlaster
2. Spybot - Search & Destroy

Please don't download more than one Anti-virus, firewall, or anti-spyware because they will conflict with each other making your computer slow, data loss, and false results so please just don't do it.

================

Here are some prevention tips:

1. Torrents are a conduit of malware; this is why we highly recommend not using them as chances are extremely high that you will be infected from them.

2. Cracks/warez/keygens are another conduit of malware and are illegal so don't use them.

3. Disable auto-run to prevent auto-run worms from infecting your machine through USB drives.XP or Vista/7

4. Always make sure you have the latest Windows update.

5. Use a Site Advisor so you don't go to sites that will infect you. Web-of-Trust or Mcafee Siteadvisor

6. Also there are many holes and flaws in Internet Explorer I recommend using Firefox or Google Chrome to keep you more safe.

7. Always keep your Java and Adobe Reader updated and all older versions removed to keep clear from exploits.

8. Don't fall for Scareware. What is Scareware? A rogue anti-virus on your system that will scare you into buying their fake software due to false detections.

9. Be sure to always have a firewall and anti-virus installed at all times.

Thanks for choosing GeekPolice, see [You must be registered and logged in to see this link.] if you would like to leave feedback or contribute to our site. Do you have any more questions?

For more information on keeping yourself safe please visit [You must be registered and logged in to see this link.]


I'm livin' life in the fast lane.


Sneakyone

Tech Officer
Tech Officer

Posts : 2707
Joined : 2010-01-10
Operating System : Windows 7 Ultimate 64-bit

View user profile http://twitter.com/AVerySneakyone

Back to top Go down

Re: i need help

Post by eggers2010 on Sun 07 Nov 2010, 5:47 am

i downloaded the new virson of java but the on adobe reader would not let me download the 9.4 only 9.1 is that ok and i downloaded firefox do i need to delete ie or leave it in my computer

eggers2010

Rookie Surfer
Rookie Surfer

Posts : 53
Joined : 2010-11-02
Operating System : xp

View user profile

Back to top Go down

Re: i need help

Post by Sneakyone on Sun 07 Nov 2010, 10:36 am

Hi,

You can leave IE on your computer.



I'm livin' life in the fast lane.


Sneakyone

Tech Officer
Tech Officer

Posts : 2707
Joined : 2010-01-10
Operating System : Windows 7 Ultimate 64-bit

View user profile http://twitter.com/AVerySneakyone

Back to top Go down

Re: i need help

Post by eggers2010 on Mon 08 Nov 2010, 12:12 am

ok my problems solved thank you so much could'nt of done it with out you

eggers2010

Rookie Surfer
Rookie Surfer

Posts : 53
Joined : 2010-11-02
Operating System : xp

View user profile

Back to top Go down

Re: i need help

Post by Sneakyone on Mon 08 Nov 2010, 4:30 am

You're welcome, glad to help.


I'm livin' life in the fast lane.


Sneakyone

Tech Officer
Tech Officer

Posts : 2707
Joined : 2010-01-10
Operating System : Windows 7 Ultimate 64-bit

View user profile http://twitter.com/AVerySneakyone

Back to top Go down

Re: i need help

Post by Sponsored content Today at 9:49 am


Sponsored content


Back to top Go down

Page 3 of 3 Previous  1, 2, 3

View previous topic View next topic Back to top


 
Permissions in this forum:
You cannot reply to topics in this forum