Thinkpoint malware removal

**dane716** · **dane716** on 31st October 2010, 7:00 pm

trying to remove Thinkpoint malware

I got to the point where it asked for the Explorer.exe and the response was that it did not exist. what do i do now??

I was in safe mode

**dane716** · **dane716** on 31st October 2010, 8:17 pm

hello

adding to problem

Not even able to get to dest top to ...just black screen after thinkpoint screen is removed

thanks

**Sneakyone** · **Sneakyone** on 31st October 2010, 11:23 pm

Hi,

Please boot into Safe Mode with Networking by rebooting then tapping F8 until it asks you.

Then run this:

Please download OTL to your Desktop. (If you already have it downloaded, then just follow the instructions below).

Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
Under the Custom Scan box paste this in

%systemroot%\*. /mp /s
%systemroot%\system32\*.dll /lockedfiles
%systemroot%\system32\*.exe /lockedfiles
%systemroot%\Tasks\*.job /lockedfiles
%systemroot%\system32\drivers\*.sys /lockedfiles
%systemroot%\System32\config\*.sav
%systemroot%\system32\*.sys
%systemroot%\system32\drivers\*.dll
%systemroot%\system32\drivers\*.ini
%systemroot%\system32\drivers\*.exe
%SYSTEMDRIVE%\*.*
%PROGRAMFILES%\*.
%appdata%\*.*
netsvcs
msconfig
safebootminimal
safebootnetwork
activex
drivers32
/md5start
eventlog.dll
scecli.dll
netlogon.dll
cngaudit.dll
sceclt.dll
ntelogon.dll
logevent.dll
iaStor.sys
nvstor.sys
atapi.sys
IdeChnDr.sys
viasraid.sys
AGP440.sys
vaxscsi.sys
nvatabus.sys
viamraid.sys
nvata.sys
nvgts.sys
iastorv.sys
ViPrt.sys
eNetHook.dll
ahcix86.sys
KR10N.sys
disk.sys
nvstor32.sys
ahcix86s.sys
nvrd32.sys
symmpi.sys
adp3132.sys
mv61xx.sys
usbstor.sys
/md5stop
CREATERESTOREPOINT
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs
Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
- When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
- Please copy (Edit->Select All, Edit->Copy) and paste (Edit->Paste) the contents of these files, one at a time