Thinkpoint. Can't start xp, any mode. Please help.

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Re: Thinkpoint. Can't start xp, any mode. Please help.

Post by Sneakyone on 1st November 2010, 8:36 pm

Hi,

Please do a scan with [You must be registered and logged in to see this link.]

Click on the Accept button and install any components it needs.

  • The program will install and then begin downloading the latest definition files.
  • After the files have been downloaded on the left side of the page in the Scan section select My Computer.
  • This will start the program and scan your system.
  • The scan will take a while, so be patient and let it run.
  • Once the scan is complete, click on View scan report
  • Now, click on the Save Report as button.
  • Save the file to your desktop.
  • Copy and paste that information in your next post.


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Re: Thinkpoint. Can't start xp, any mode. Please help.

Post by edlacerra on 2nd November 2010, 12:50 am

Hi Sneakyone,
Thanks again for your help. Here's the Kaspersky scan report.
Thanks,
Ed

Gathering system information: completed 3 minutes ago (events: 15)
11/1/2010 9:34:38 PM Gathering system information Task completed
11/1/2010 9:33:17 PM >> Windows Explorer - show extensions of known file types
11/1/2010 9:33:17 PM >> Disable removable media autorun
11/1/2010 9:33:17 PM >> Disable CD/DVD autorun
11/1/2010 9:33:17 PM >> Disable autorun from network drives
11/1/2010 9:33:17 PM >> Disable HDD autorun
11/1/2010 9:33:00 PM IAT modification detected: FreeLibrary - 00C20400<>7C80ABEE
11/1/2010 9:33:00 PM IAT modification detected: GetProcAddress - 00C20390<>7C80ADB0
11/1/2010 9:33:00 PM IAT modification detected: LoadLibraryA - 00C20320<>7C801D77
11/1/2010 9:33:00 PM IAT modification detected: LoadLibraryW - 00C20240<>7C80AE5B
11/1/2010 9:33:00 PM IAT modification detected: CreateProcessW - 00C20160<>7C802332
11/1/2010 9:33:00 PM IAT modification detected: GetModuleFileNameW - 00C200F0<>7C80B3E5
11/1/2010 9:33:00 PM IAT modification detected: GetModuleFileNameA - 00C20080<>7C80B4DF
11/1/2010 9:33:00 PM IAT modification detected: CreateProcessA - 00C20010<>7C802367
11/1/2010 9:32:56 PM Gathering system information Task started

edlacerra
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Re: Thinkpoint. Can't start xp, any mode. Please help.

Post by edlacerra on 2nd November 2010, 2:51 pm

Hi Sneakyone,
Good news, malware's gone! I downloaded Loaris Trojan Remover and deleted what it found. All better now! Thank you so much for all your efforts, and more importantly my wife thanks you, as it was her computer.
Thanks again,
Ed

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Re: Thinkpoint. Can't start xp, any mode. Please help.

Post by Sneakyone on 2nd November 2010, 5:11 pm

Hi,

You're welcome, glad to help.

If you have anymore issues tell me and I will be happy to help. Smile

Your computer is now clean. Now, time to remove the tools used, and update your computer to prevent vulnerability.

Updating System Restore
Now to get you off to a good start we will clean your restore points so that all the bad stuff is gone for good. Then if you need to restore at some stage you will be clean. There are several ways to reset your restore points, but this is my method:
  • Select Start > All Programs > Accessories > System tools > System Restore.
  • On the dialogue box that appears select Create a Restore Point
  • Click NEXT
  • Enter a name e.g. Clean
  • Click CREATE.


You now have a clean restore point.

To get rid of the bad ones:
  • Select Start > All Programs > Accessories > System tools > Disk Cleanup.
  • In the Drop down box that appears select your main drive e.g. C
  • Click OK
  • The System will do a calculation of temporary/old files, and then display a dialogue box.
  • Select the More Options Tab.
  • At the bottom will be a System Restore box with a CLEANUP button click this
  • Accept the Warning and select OK again, the program will close and you are done.


========

Removing the tools
Now, to remove all of the tools we used and the files and folders they created, please do the following:

Download [You must be registered and logged in to see this link.] by OldTimer:
  • Save it to your Desktop.
  • Double click OTC.exe.
  • Click the CleanUp! button.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes.
    Note: If any tool, file or folder (belonging to the program we have used) hasn't been deleted, please delete it manually.


============

Service Pack upgrade
Please consider upgrading to Windows XP SP3, because it includes all previously released updates. It also includes a small number of new functionalities. Some of the updates that Service Pack 3 provides, you may not have. It is now available via Windows Update.

More info about SP3: [You must be registered and logged in to see this link.]

=====

Update Programs
Please download the newest version of Adobe Acrobat Reader from [You must be registered and logged in to see this link.]

Before installing: it is important to remove older versions of Acrobat Reader since it does not do so automatically and old versions still leave you vulnerable.
Go to the Control Panel and enter Add or Remove Programs.
Search in the list for all previous installed versions of Adobe Acrobat Reader. Uninstall/Remove each of them.

Once old versions are gone, please install the newest version.



Please download the newest version of Java from [You must be registered and logged in to see this link.].

Before installing: it is important to remove older versions of Java since it does not do so automatically and old versions still leave you vulnerable.
Go to the Control Panel and enter Add or Remove Programs.
Search in the list for all previous installed versions of Java (J2SE Runtime Environment). Please uninstall/remove each of them.

Once old versions are gone, please install the newest version.

==========

Here are some prevention tips I have provided:

1. Don't download files from untrusted websites or websites that seem suspious.

2. Don't use torrents they are a good way to get lots of malware.

3. Don't download and use cracks/warez/keygens they are illegal and are another good way to contract malware.

4. Disable autorun [You must be registered and logged in to see this link.] or [You must be registered and logged in to see this link.]

5. Always make sure you have the latest Windows updates. windowsupdate.microsoft.com

6. Don't ever click on the links inside of a popup.

7. Make sure you know what you install you can make sure it is not know for being a virus by just simply searching about it on google.

8. Use a Site Advisor so you don't go to sites that will infect you. [You must be registered and logged in to see this link.]

9. Also there are many holes and flaws in Internet Explorer I recommend using [You must be registered and logged in to see this link.] to keep you more safe.

10. Always keep your [You must be registered and logged in to see this link.] and Adobe updated.

11. Don't fall for the Scareware. What is Scareware? it is a website made to download a rogue Antivirus on your system that will scare you into buying their fake software due to false detections.

12. Always have a Firewall and a Antivirus.

Thanks for choosing GeekPolice, see [You must be registered and logged in to see this link.] if you would like to leave feedback or contribute to our site. Do you have any more questions?

For more information please visit [You must be registered and logged in to see this link.]


I'm livin' life in the fast lane.

Sneakyone
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