Think Point Virus

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Think Point Virus

Post by yraellie on 21st October 2010, 7:30 pm

I need help removing the think point virus off my laptop.

I realized something was wrong because nothing on my computer was working.
I have no access to internet regardless of the browser that I used. (google chrome, Internet Explorer & Safari)
My volume is down and it says that I don't have to change it.
I don't have access to change anything as of now.

I downloaded Malwarebytes Anti Malware and it scanned and it found only 1 infected item.
I deleted it, restarted and nothing had been fixed.

When I go to the "Notification Area Icons" it shows all my Icons and all of them are disabled.
When I try to change it, once again it states I don't have the authority to do that.

Can anyone help me?

yraellie
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Re: Think Point Virus

Post by Belahzur on 21st October 2010, 11:58 pm

Hello.

Download [You must be registered and logged in to see this link.] by OldTimer to your Desktop.

  • Close all windows and double click OTL.exe
  • Click Run Scan and let the program run uninterrupted
  • It will produce two logs for you, one will pop up - OTL.txt, the other will be saved on your Desktop - Extras.txt. Post both logs in this thread.
  • You may need to use two posts to get it all.


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


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