W32. ramnit!inf/Html removal help

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W32. ramnit!inf/Html removal help

Post by cmcmclachlan on 21st October 2010, 5:28 pm

Hello,

I'm not very experienced with computers. So bare with me. Norton Anti-Virus's Auto-Protect seems to be picking up on both of the listed viruses in the title (W32.ramnit!inf./html.). Norton says it successfully removed the virus, but I get another pop up a few minutes later. Was wondering how I could remove them?

Been searching online, and everyone is pointing towards reformatting? How would one do this from a laptop? Is this my only option?

Any, and all help would be greatly appreciated.

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Re: W32. ramnit!inf/Html removal help

Post by Belahzur on 21st October 2010, 11:57 pm

Hello.

Download [You must be registered and logged in to see this link.] by OldTimer to your Desktop.
  • Close all windows and double click OTL.exe.
  • Click Run Scan and let the program run uninterrupted.
  • It will produce two logs for you, one will pop up - OTL.txt, the other will be saved on your Desktop - Extras.txt. Post both logs in this thread.
  • You may need to use two posts to get it all.


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


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