Thinkpoint has infected my laptop

I have tried to look at other sites but i'm still at a deadlock with this virus. I am in safe mode with network right now and am stuck at this point. I restarted my laptop and all it does is go to the thinkpoint startup and i can't get passed it. What should i do??? I don't want to mess up my computer than it already is and want to know what the next steps are. Please Help!!

Hello.

Download OTL.exe by OldTimer to your Desktop.

• Close all windows and double click OTL.exe.
  
• Click Run Scan and let the program run uninterrupted.
  
• It will produce two logs for you, one will pop up - OTL.txt, the other will be saved on your Desktop - Extras.txt. Post both logs in this thread.
  
• You may need to use two posts to get it all.
  

i cant reply on here it wont let me put the code in

idk why everytime i press send it says that the page cannot load

i tried attaching them as a file

Did it work? I don't see any attachments in your above posts.

no nothing..it still isnt letting me attatch it either...its only when i try to post that code..other than that i can post whatever else

Internet Explorer cannot display the webpage

What you can try:
Diagnose Connection Problems


this is the message that keeps coming up when i try to put in that code

OTL Extras logfile created on: 10/22/2010 3:28:58 PM - Run 1
OTL by OldTimer - Version 3.2.16.0 Folder = C:\Documents and Settings\Administrator\My Documents
Windows XP Professional Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

2.00 Gb Total Physical Memory | 1.00 Gb Available Physical Memory | 61.00% Memory free
4.00 Gb Paging File | 3.00 Gb Available in Paging File | 81.00% Paging File free
Paging file location(s): C:\pagefile.sys 2046 4092 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 74.53 Gb Total Space | 54.99 Gb Free Space | 73.78% Space Free | Partition Type: NTFS

Computer Name: GATEWAY-A5E587E | User Name: Administrator | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Extra Registry (SafeList) ==========


========== File Associations ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\]

========== Shell Spawning ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
exefile [open] -- "%1" %*
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l (Microsoft Corporation)
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe /idlist,%I,%L (Microsoft Corporation)
Folder [explore] -- %SystemRoot%\Explorer.exe /e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"FirstRunDisabled" = 1
"AntiVirusDisableNotify" = 1
"FirewallDisableNotify" = 1
"UpdatesDisableNotify" = 0
"AntiVirusOverride" = 0
"FirewallOverride" = 0

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\AhnlabAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ComputerAssociatesAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\KasperskyAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeAntiVirus]
"DisableMonitoring" = 1

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeFirewall]
"DisableMonitoring" = 1

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SophosAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TinyFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ZoneLabsFirewall]

========== System Restore Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore]
"DisableSR" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Sr]
"Start" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SrService]
"Start" = 2

========== Firewall Settings ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall" = 0

========== Authorized Applications List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"C:\Program Files\Common Files\McAfee\MNA\McNASvc.exe" = C:\Program Files\Common Files\McAfee\MNA\McNASvc.exe:*:Enabled:McAfee Network Agent -- (McAfee, Inc.)
"C:\Program Files\LimeWire\LimeWire.exe" = C:\Program Files\LimeWire\LimeWire.exe:*:Enabled:LimeWire -- File not found
"C:\Program Files\FrostWire\FrostWire.exe" = C:\Program Files\FrostWire\FrostWire.exe:*:Enabled:FrostWire -- (FrostWire Group)
"C:\Program Files\iTunes\iTunes.exe" = C:\Program Files\iTunes\iTunes.exe:*:Enabled:iTunes -- (Apple Inc.)


========== HKEY_LOCAL_MACHINE Uninstall List ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{06E6E30D-B498-442F-A943-07DE41D7F785}" = Microsoft Search Enhancement Pack
"{08234a0d-cf39-4dca-99f0-0c5cb496da81}" = Bing Bar
"{0840B4D6-7DD1-4187-8523-E6FC0007EFB7}" = Windows Live ID Sign-in Assistant
"{0CB9668D-F979-4F31-B8B8-67FE90F929F8}" = Bonjour
"{0DFB3DE8-65B9-44FF-AA0A-3BECC5A2BFD1}" = Adobe Flash Player 10 Plugin
"{0E2B0B41-7E08-4F9F-B21F-41C4133F43B7}" = mLogView
"{18455581-E099-4BA8-BC6B-F34B2F06600C}" = Google Toolbar for Internet Explorer
"{2318C2B1-4965-11d4-9B18-009027A5CD4F}" = Google Toolbar for Internet Explorer
"{23FB368F-1399-4EAC-817C-4B83ECBE3D83}" = mProSafe
"{26A24AE4-039D-4CA4-87B4-2F83216018FF}" = Java(TM) 6 Update 22
"{2EEC2A94-7204-45C6-93BB-67EAEB19E4D6}" = Safari
"{350C97B0-3D7C-4EE8-BAA9-00BCB3D54227}" = WebFldrs XP
"{3D9892BB-A751-4E48-ADC8-E4289956CE1D}" = QuickTime
"{3E9D596A-61D4-4239-BD19-2DB984D2A16F}" = mIWA
"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
"{4F7177E9-2B54-48B4-AAFD-03FA1F87A542}" = Bing Bar Platform
"{6421F085-1FAA-DE13-D02A-CFB412C522A4}" = Acrobat.com
"{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}" = PowerDVD
"{6956856F-B6B3-4BE0-BA0B-8F495BE32033}" = Apple Software Update
"{85991ED2-010C-4930-96FA-52F43C2CE98A}" = Apple Mobile Device Support
"{86D4B82A-ABED-442A-BE86-96357B70F4FE}" = Ask Toolbar
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{8B928BA1-EDEC-4227-A2DA-DD83026C36F5}" = mPfMgr
"{8C6BB412-D3A8-4AAE-A01B-35B681789D68}" = mHelp
"{8D70145A-3BD3-4DBF-9CBF-223EF4A43257}" = ATI Parental Control & Encoder
"{90110409-6000-11D3-8CFE-0150048383C9}" = Microsoft Office Professional Edition 2003
"{90120000-0020-0409-0000-0000000FF1CE}" = Compatibility Pack for the 2007 Office system
"{90B0D222-8C21-4B35-9262-53B042F18AF9}" = mPfWiz
"{91F7F3F3-CE80-48C3-8327-7D24A0A5716A}" = iTunes
"{94658027-9F16-4509-BBD7-A59FE57C3023}" = mZConfig
"{9CC89556-3578-48DD-8408-04E66EBEF401}" = mXML
"{A0829AA0-9EFD-4503-A074-5A925AC47FD2}" = ATI Catalyst Control Center
"{A0F925BF-5C55-44C2-A4E7-5A4C59791C29}" = mDriver
"{A2BCA9F1-566C-4805-97D1-7FDC93386723}" = Adobe AIR
"{A462213D-EED4-42C2-9A60-7BDD4D4B0B17}" = SigmaTel Audio
"{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
"{A93944F2-D2D4-4750-BFE7-9A288FEAF2CF}" = Apple Application Support
"{AC76BA86-7AD7-1033-7B44-A94000000001}" = Adobe Reader 9.4.0
"{B2544A03-10D0-4E5E-BA69-0362FFC20D18}" = OGA Notifier 2.0.0048.0
"{B95B1BA9-F887-4B3C-8D3A-CCD4C4675120}" = Microsoft Default Manager
"{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}" = Microsoft .NET Framework 1.1
"{E81667C6-2856-46D6-ABEA-6A2F42166779}" = mCore
"{F0BFC7EF-9CF8-44EE-91B0-158884CD87C5}" = mMHouse
"{F6090A17-0967-4A8A-B3C3-422A1B514D49}" = mDrWiFi
"{FCA651F3-5BDA-4DDA-9E4A-5D87D6914CC4}" = mWlsSafe
"Adobe AIR" = Adobe AIR
"Adobe Flash Player ActiveX" = Adobe Flash Player 10 ActiveX
"All ATI Software" = ATI - Software Uninstall Utility
"Amazon MP3 Downloader" = Amazon MP3 Downloader 1.0.9
"ATI Display Driver" = ATI Display Driver
"com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1" = Acrobat.com
"FrostWire" = FrostWire 4.20.7
"gtw_logo" = gtw_logo
"ie8" = Windows Internet Explorer 8
"McAfee Security Scan" = McAfee Security Scan Plus
"Microsoft .NET Framework 1.1 (1033)" = Microsoft .NET Framework 1.1
"MSC" = McAfee SecurityCenter
"NeroMultiInstaller!UninstallKey" = Nero Suite
"NVIDIA Drivers" = NVIDIA Drivers
"ProInst" = Intel(R) PROSet/Wireless Software
"PROSet" = Intel(R) PRO Network Connections Drivers
"SMSERIAL" = Motorola SM56 Data Fax Modem
"The Weather Channel Desktop 6" = The Weather Channel Desktop 6
"The Weather Channel Toolbar" = The Weather Channel Toolbar
"Windows Media Format Runtime" = Windows Media Format Runtime
"Windows Media Player" = Windows Media Player 10
"Windows XP Service Pack" = Windows XP Service Pack 3

========== Last 10 Event Log Errors ==========

[ Application Events ]
Error - 10/22/2010 1:26:39 PM | Computer Name = GATEWAY-A5E587E | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: m->NextScheduledEvent 4172

Error - 10/22/2010 1:26:39 PM | Computer Name = GATEWAY-A5E587E | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: m->NextScheduledSPRetry 4172

Error - 10/22/2010 1:38:32 PM | Computer Name = GATEWAY-A5E587E | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: Continuously busy for more than a second

Error - 10/22/2010 1:38:32 PM | Computer Name = GATEWAY-A5E587E | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: m->NextScheduledEvent 2140

Error - 10/22/2010 1:38:32 PM | Computer Name = GATEWAY-A5E587E | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: m->NextScheduledSPRetry 2140

Error - 10/22/2010 1:38:34 PM | Computer Name = GATEWAY-A5E587E | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: Continuously busy for more than a second

Error - 10/22/2010 1:38:34 PM | Computer Name = GATEWAY-A5E587E | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: m->NextScheduledEvent 4406

Error - 10/22/2010 1:38:34 PM | Computer Name = GATEWAY-A5E587E | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: m->NextScheduledSPRetry 4406

Error - 10/22/2010 3:55:14 PM | Computer Name = GATEWAY-A5E587E | Source = Application Error | ID = 1000
Description = Faulting application svchost.exe, version 5.1.2600.5512, faulting
module ntdll.dll, version 5.1.2600.5755, fault address 0x00023845.

Error - 10/22/2010 4:08:22 PM | Computer Name = GATEWAY-A5E587E | Source = Application Error | ID = 1001
Description = Fault bucket 1271752061.

[ Application Events ]
Error - 10/22/2010 1:26:39 PM | Computer Name = GATEWAY-A5E587E | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: m->NextScheduledEvent 4172

Error - 10/22/2010 1:26:39 PM | Computer Name = GATEWAY-A5E587E | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: m->NextScheduledSPRetry 4172

Error - 10/22/2010 1:38:32 PM | Computer Name = GATEWAY-A5E587E | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: Continuously busy for more than a second

Error - 10/22/2010 1:38:32 PM | Computer Name = GATEWAY-A5E587E | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: m->NextScheduledEvent 2140

Error - 10/22/2010 1:38:32 PM | Computer Name = GATEWAY-A5E587E | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: m->NextScheduledSPRetry 2140

Error - 10/22/2010 1:38:34 PM | Computer Name = GATEWAY-A5E587E | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: Continuously busy for more than a second

Error - 10/22/2010 1:38:34 PM | Computer Name = GATEWAY-A5E587E | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: m->NextScheduledEvent 4406

Error - 10/22/2010 1:38:34 PM | Computer Name = GATEWAY-A5E587E | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: m->NextScheduledSPRetry 4406

Error - 10/22/2010 3:55:14 PM | Computer Name = GATEWAY-A5E587E | Source = Application Error | ID = 1000
Description = Faulting application svchost.exe, version 5.1.2600.5512, faulting
module ntdll.dll, version 5.1.2600.5755, fault address 0x00023845.

Error - 10/22/2010 4:08:22 PM | Computer Name = GATEWAY-A5E587E | Source = Application Error | ID = 1001
Description = Fault bucket 1271752061.

[ System Events ]
Error - 10/21/2010 1:54:32 PM | Computer Name = GATEWAY-A5E587E | Source = DCOM | ID = 10005
Description = DCOM got error "%1084" attempting to start the service wuauserv with
arguments "" in order to run the server: {E60687F7-01A1-40AA-86AC-DB1CBF673334}

Error - 10/21/2010 2:03:53 PM | Computer Name = GATEWAY-A5E587E | Source = DCOM | ID = 10005
Description = DCOM got error "%1084" attempting to start the service EventSystem
with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}

Error - 10/21/2010 3:07:38 PM | Computer Name = GATEWAY-A5E587E | Source = DCOM | ID = 10005
Description = DCOM got error "%1053" attempting to start the service netman with
arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}

Error - 10/21/2010 3:21:31 PM | Computer Name = GATEWAY-A5E587E | Source = DCOM | ID = 10005
Description = DCOM got error "%1053" attempting to start the service winmgmt with
arguments "" in order to run the server: {8BC3F05E-D86B-11D0-A075-00C04FB68820}

Error - 10/21/2010 3:22:31 PM | Computer Name = GATEWAY-A5E587E | Source = DCOM | ID = 10005
Description = DCOM got error "%1053" attempting to start the service netman with
arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}

Error - 10/21/2010 3:23:01 PM | Computer Name = GATEWAY-A5E587E | Source = DCOM | ID = 10005
Description = DCOM got error "%1053" attempting to start the service winmgmt with
arguments "" in order to run the server: {8BC3F05E-D86B-11D0-A075-00C04FB68820}

Error - 10/21/2010 3:23:31 PM | Computer Name = GATEWAY-A5E587E | Source = DCOM | ID = 10005
Description = DCOM got error "%1053" attempting to start the service EventSystem
with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}

Error - 10/21/2010 3:24:01 PM | Computer Name = GATEWAY-A5E587E | Source = DCOM | ID = 10005
Description = DCOM got error "%1053" attempting to start the service netman with
arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}

Error - 10/21/2010 9:17:02 PM | Computer Name = GATEWAY-A5E587E | Source = Dhcp | ID = 1002
Description = The IP address lease 192.168.1.104 for the Network Card with network
address 001B77406327 has been denied by the DHCP server 192.168.1.1 (The DHCP Server
sent a DHCPNACK message).

Error - 10/22/2010 1:15:26 PM | Computer Name = GATEWAY-A5E587E | Source = Service Control Manager | ID = 7023
Description = The Windows Firewall/Internet Connection Sharing (ICS) service terminated
with the following error: %%5


< End of report >

still cant get the otl log up on here